[AccessD] How to troubleshoot

jwcolby jwcolby at colbyconsulting.com
Thu Aug 25 07:09:05 CDT 2011


Rocky,

In my case I am developing in Access 2003 but running it under 2007 runtime so that I can distribute 
it for free.  The application ran everywhere except under runtime.  The application was running, 
even under runtime, and then something occurred in a version about a month ago and it stopped 
running under runtime, returning that error message.  It still ran under the dev environment. 
Another application I built was still running under runtime, so it is not the runtime install.

I found the latest version that still ran under runtime and started comparing the startup code. 
Basically the "bad" version was failing even before my little security log in form opened.

There is an Init() function with about 8 functions which init() calls and I decided to start at the 
very end and comment out line by line until the db opened.  The very last line in Init() opened the 
switchboard.  That line cannot even run until the log in occurs, however when I commented out that 
last line (open switchboard) the database opened under runtime and allowed me to log in, although it 
didn't open the switchboard after the log in (of course).

Hmmmm... a line of code not even reached is preventing the database from even opening.

I uncommented that line and it still runs under runtime.  Hmm....

Problem solved, but what was the problem?

I had done a complete decompile / compile / compact cycle and that did not solve the problem, but 
commenting and uncommenting a line that is not even executed until after log in allows the database 
to open, let me log in and open the switchboard.

John W. Colby
www.ColbyConsulting.com

On 8/25/2011 12:23 AM, Rocky Smolin wrote:
> Don't know but I'm getting that "has stopped working" in 2003 in both Access
> and Outlook (don't use word or excel much but they may have the same
> problem) - Access in mdbs, Outlook when I'm writing an email.  Don't know
> what to do about it.
>
> Rocky
>
>
> -----Original Message-----
> From: accessd-bounces at databaseadvisors.com
> [mailto:accessd-bounces at databaseadvisors.com] On Behalf Of jwcolby
> Sent: August 24, 2011 7:19 PM
> To: Access Developers discussion and problem solving
> Subject: [AccessD] How to troubleshoot
>
> Any clue how to troubleshoot "Access has stopped working" in the 2007
> runtime?  I have a version that works just fine, and another app works just
> fine but the latest version just immediately closes giving that error
> message.  "A problem sending a command to the program".
>
> --
> John W. Colby
> www.ColbyConsulting.com
>
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