Mark Simms
marksimms at verizon.net
Fri Nov 2 09:52:01 CDT 2012
I'm contracted at a profitable small business in Delaware. The company I contracted thru developed a really slick web app that bridges communications of inventory between the company's remote warehouse and their administrative office. They have become completely dependent upon it. This past week, they were totally operating blind because their Comcast business network was adversely affected by the Sandy storm. Because Comcast had monopoly control over their area (Verizon FIOS was not servicing that area due to low population density), they could not get Comcast's attention to resolve their connectivity issues. They lost business as a result of this situation....and there was absolutely nothing that could be done about it.