Rocky Smolin
rockysmolin at bchacc.com
Mon Oct 21 10:38:14 CDT 2013
Well my local bud who is actually in Boston, solved it in a minute. My bad - I should have known to try his solution. I owe him many beers. R -----Original Message----- From: accessd-bounces at databaseadvisors.com [mailto:accessd-bounces at databaseadvisors.com] On Behalf Of John Colby Sent: Monday, October 21, 2013 8:26 AM To: Access Developers discussion and problem solving Subject: Re: [AccessD] (no subject) Does it happen to be a coprocessor, using an onboard proc/mem? This sounds like color mapping issues. If it has video on the mb figure out how to disable it. On Oct 21, 2013 11:17 AM, "Rocky Smolin" <rockysmolin at bchacc.com> wrote: > I posted a couple of weeks ago that my display is wonky but I've been > living with it from day to day because I don't want to face the > ultimate consequences - a total disk wipe and reload. > > > > Here's what happened - one day my displays (dual monitors - HDMI and > DVI) just refused to light up. Testing them on a second machine > showed they were still working so I thought it must be the video card. > I got the machine back in limp mode by using one monitor in VGA and > did a full backup using Norton Ghost. > > > > So I zipped down to Fry's got an MSI with Nvidia software. Had a hard > time getting the software loaded but with terrible help from MSI I got > the monitors up to the point where they were working but they did not > display correctly. The desktop displays all colors correctly so the > card was working correctly but any app would show no colors except for > what it looks like just maybe embedded graphics. Access - no colors > (except for a very few control - I can set the color on a line > control. And it shows the color on an image control with the Picture > pointing to a .png file (embedded). > > > > Browsers also show this lack of color and come links are hidden. So > that's annoying. In Outlook, the folders down the left side are in > yellow but everything else is pretty much black and white with a few > grays. So all apps are failing to show colors except for some > graphics. But again, the desktop icons are all correct. SO I think > the card is working right. > > > > So, MSI tech tells me maybe the card is bad out of the box because he > doesn't want to help me any more so back to Fry's I go to get a > different card. But before I do I stick the old card in so at least I > have a working machine. And what do you know - the HDMI and DVI ports > are working. But still no colors. So I'm thinking that the card is OK - it's software. > > > > I uninstalled all the Nvidia stuff I could find including cleaning the > registry, reinstalled the drivers for the original card (it came with > the Dell XPS 830) but have not been able to correct the problem. > > > > I did a deep virus scan - nothing found. I tried to go back to a > restore point - there was only one available (don't know why) and it > failed to restore. > > > > I use Norton Ghost and have the whole drive backed up to an external > HD with a date that I think means the problem may be in the backup. I > have restored individual files from these backups so they work. But I > have never done a whole system restore. > > > > My leading theory is that this is a software problem and there is a > dll or a driver of some several files that are bad and if they could > be found and replaced the problem would be fixed. But I don't know > where to go form here. > > > > I have, I think for options in order if decreasing pain: > > > > 1. The nuclear option - wipe the disk and restore to out of the box > state; reload all software, add-ons, etc, restore personal files. Not > a pleasant prospect, but the backstop plan. ( I made the three DVD > System Recovery Disks when I got the box. ) (Actually have a backup to > the backup if System Restore from the DVDs fails, I've got a W7 > Ultimate disk). This plan could take a couple of days, as you guys know. > > > > 2. Do a whole system restore from the Ghost backup. If it fails > option > 1 becomes operative. > > > > 3. Try restoring specific OS folders like the Windows/System 32 folder > where the problem might lie. But for me, that just shooting in the dark. > > > > 4. Actually diagnose and repair the problem - and this would mean > relying on you guys to come up with some ideas of what the problem > might be. > > > > > The video card is an AMD Radeon HD 6450 1GB DDR3. > > > > I suppose I could also take it to a desktop expert and pay for the fix. > But > my comps have been so reliable for the last 20 years, I don't really > have anyone like that. > > > > Any ideas on this will be greatly appreciated. > > > > MTIA > > > > -- > AccessD mailing list > AccessD at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/accessd > Website: http://www.databaseadvisors.com > -- AccessD mailing list AccessD at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/accessd Website: http://www.databaseadvisors.com