[AccessD] [dba-OT] (no subject)

Rocky Smolin rockysmolin at bchacc.com
Mon Oct 21 10:54:14 CDT 2013


Murphy actually is the best systems guy I know.  And he travels.  If anyone
needs a guy on-site or remote support this is the go to guy, IMO.

r 

-----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com] On Behalf Of John Colby
Sent: Monday, October 21, 2013 8:41 AM
To: Access Developers discussion and problem solving
Subject: Re: [AccessD] [dba-OT] (no subject)

Rotfl
On Oct 21, 2013 11:37 AM, "Rocky Smolin" <rockysmolin at bchacc.com> wrote:

>
> Wow, that didn't take long - the one guy I copied just called and had 
> me change the theme - somehow, the visually impaired black and white 
> theme had gotten selected.  Desktop-->Personalize-->Select Aero 
> Theme-->Black background I like and walla! Problem solved!
>
> I am happy!
>
> You need system help - email that guy - Bill Murphy - 
> WMurphy at netsapien.com.
> He has two brilliant kids.  Guess they come by it honestly.
>
> R
>
> -----Original Message-----
> From: dba-ot-bounces at databaseadvisors.com
> [mailto:dba-ot-bounces at databaseadvisors.com] On Behalf Of Rocky Smolin
> Sent: Monday, October 21, 2013 8:16 AM
> To: 'Off Topic'; List; 'Access Developers discussion and problem solving'
> Cc: 'William Murphy'
> Subject: [dba-OT] (no subject)
>
> I posted a couple of weeks ago that my display is wonky but I've been 
> living with it from day to day because I don't want to face the 
> ultimate consequences - a total disk wipe and reload.
>
>
>
> Here's what happened - one day my displays (dual monitors - HDMI and 
> DVI) just refused to light up.  Testing them on a second machine 
> showed they were still working so I thought it must be the video card.  
> I got the machine back in limp mode by using one monitor in VGA and 
> did a full backup using Norton Ghost.
>
>
>
> So I zipped down to Fry's got an MSI with Nvidia software.  Had a hard 
> time getting the software loaded but with terrible help from MSI I got 
> the monitors up to the point where they were working but they did not 
> display correctly.  The desktop displays all colors correctly so the 
> card was working correctly but any app would show no colors except for 
> what it looks like just maybe embedded graphics.  Access - no colors 
> (except for a very few control - I can set the color on a line 
> control.  And it shows the color on an image control with the Picture 
> pointing to a .png file (embedded).
>
>
>
> Browsers also show this lack of color and come links are hidden.  So 
> that's annoying.  In Outlook, the folders down the left side are in 
> yellow but everything else is pretty much black and white with a few 
> grays. So all apps are failing to show colors except for some 
> graphics.  But again, the desktop icons are all correct. SO I think 
> the card is working right.
>
>
>
> So, MSI tech tells me maybe the card is bad out of the box because he 
> doesn't want to help me any more so back to Fry's I go to get a 
> different card. But before I do I stick the old card in so at least I 
> have a working machine.  And what do you know - the HDMI and DVI ports 
> are working.  But still no colors.  So I'm thinking that the card is OK -
it's software.
>
>
>
> I uninstalled all the Nvidia stuff I could find including cleaning the 
> registry, reinstalled the drivers for the original card (it came with 
> the Dell XPS 830) but have not been able to correct the problem.
>
>
>
> I did a deep virus scan - nothing found.  I tried to go back to a 
> restore point - there was only one available (don't know why) and it 
> failed to restore.
>
>
>
> I use Norton Ghost and have the whole drive backed up to an external 
> HD with a date that I think means the problem may be in the backup.  I 
> have restored individual files from these backups so they work.  But I 
> have never done a whole system restore.
>
>
>
> My leading theory is that this is a software problem and there is a 
> dll or a driver of some several files that are bad and if they could 
> be found and replaced the problem would be fixed.  But I don't know 
> where to go form here.
>
>
>
> I have, I think for options in order if decreasing pain:
>
>
>
> 1.      The nuclear option - wipe the disk and restore to out of the box
> state; reload all software, add-ons, etc, restore personal files.  Not 
> a pleasant prospect, but the backstop plan. ( I made the three DVD 
> System Recovery Disks when I got the box. ) (Actually have a backup to 
> the backup if System Restore from the DVDs fails, I've got a W7 
> Ultimate disk).  This plan could take a couple of days, as you guys know.
>
>
>
> 2.      Do a whole system restore from the Ghost backup.  If it fails
> option
> 1 becomes operative.
>
>
>
> 3.      Try restoring specific OS folders like the Windows/System 32
folder
> where the problem might lie.  But for me, that just shooting in the dark.
>
>
>
> 4.      Actually diagnose and repair the problem - and this would mean
> relying on you guys to come up with some ideas of what the problem 
> might be.
>
>
>
>
> The video card is an AMD  Radeon HD 6450 1GB DDR3.
>
>
>
> I suppose I could also take it to a desktop expert and pay for the fix.
>  But
> my comps have been so reliable for the last 20 years, I don't really 
> have anyone like that.
>
>
>
> Any ideas on this will be greatly appreciated.
>
>
>
> MTIA
>
>
>
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