[Dba-office] Network not sending emails out of network

I checked comcast.net earlier and didn't find anything. It doesn't mean
this user hasn't been blacklisted, but I ran the email and didn't turn up
anything.

Thanks!
Susan H.

On Wed, Jan 28, 2015 at 10:14 AM, John Bodin <jbodin at sbor.com> wrote:

> Is her domain blacklisted?  Go to mxtoolbox.com and do a blacklist
> check.  Might have some interesting results.
>
>
>
>
>
> John Bodin
>
> jbodin at sbor.com
>
>
>
> ________________________________________
> From: dba-office-bounces at databaseadvisors.com <
> dba-office-bounces at databaseadvisors.com> on behalf of Susan Harkins <
> ssharkins at gmail.com>
> Sent: Wednesday, January 28, 2015 10:10 AM
> To: dba-office at databaseadvisors.com
> Subject: [Dba-office] Network not sending emails out of network
>
> Here's a curious problem from a reader -- I don't think this is an Outlook
> problem at all, but thought I'd ask around. Thanks for any potential
> insight! -- Susan H.
>
> Dear Susan,
>
>    2 computers: 1 Dell desktop running Vista HP & Office 2007
>                         1 Dell Laptop running Windows 7 & Office 2010
>    1 ISP: Comcast Broadband
>
> Problem: I have used Outlook for many years, both at work & home & love it.
> Up until about 2 months ago, I have had no problems at all sending or
> receiving from either computer via our Comcast accounts, as well as GMail.
> For some reason, I discovered the hard way that, while I'm receiving about
> everything that is sent to me, I can no longer send to any email address
> other than within my own network. I cannot even send to my own GMail
> account.
>
> I've spent hours wt Comcast, bottom line: verified that I am able to send &
> receive WITHIN my own accounts, but nothing outside Comcast.
> I have followed a variety of directions, usually after searching boards for
> help, as to how to configure Outlook properly for my situation and each
> computer, again wt no improvement.
>
> I'm baffled. For everything to have worked fine for years, and then all of
> a sudden, to have lost 1 side of the equation--just doesn't add up! Any
> comments, questions or suggestions are readily welcomed!
>
> Thanks for whatever help you can provide!
>
> (by the way, the Cc address above is our primary Comcast account address)
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