Susan Harkins
ssharkins at gmail.com
Wed Jan 28 15:38:15 CST 2015
Thanks Gary -- I'll send him the link. He said he'd spent sometime with Comcast support, but can't hurt. Thank you! Susan H. On Wed, Jan 28, 2015 at 3:11 PM, Gary Kjos <garykjos at gmail.com> wrote: > I just remembered that we had a similar problem on my wife's computer > - Vista with Office 2007 I think. At some point Comcast changed the > port that was needed to send emails too. It was part of a security > change I think. At that point my wife could receive but not send > email. Outlook reported an error when it did the send receive > function. At first I assumed it was due to a problem on the server > side. After a while - several weeks - I dug into it further and > researched and made the change to her account settings in Outlook and > low and behold she was able to send mail again. > > Searching on Comcast email port settings turns up a lot of threads on the > topic. > > > http://customer.comcast.com/help-and-support/internet/email-client-programs-with-xfinity-email/ > > We experienced this problem a couple years ago but perhaps they made > the changes at different times in different locations. > > GK > > > On Wed, Jan 28, 2015 at 9:10 AM, Susan Harkins <ssharkins at gmail.com> > wrote: > > Here's a curious problem from a reader -- I don't think this is an > Outlook > > problem at all, but thought I'd ask around. Thanks for any potential > > insight! -- Susan H. > > > > Dear Susan, > > > > 2 computers: 1 Dell desktop running Vista HP & Office 2007 > > 1 Dell Laptop running Windows 7 & Office 2010 > > 1 ISP: Comcast Broadband > > > > Problem: I have used Outlook for many years, both at work & home & love > it. > > Up until about 2 months ago, I have had no problems at all sending or > > receiving from either computer via our Comcast accounts, as well as > GMail. > > For some reason, I discovered the hard way that, while I'm receiving > about > > everything that is sent to me, I can no longer send to any email address > > other than within my own network. I cannot even send to my own GMail > > account. > > > > I've spent hours wt Comcast, bottom line: verified that I am able to > send & > > receive WITHIN my own accounts, but nothing outside Comcast. > > I have followed a variety of directions, usually after searching boards > for > > help, as to how to configure Outlook properly for my situation and each > > computer, again wt no improvement. > > > > I'm baffled. For everything to have worked fine for years, and then all > of > > a sudden, to have lost 1 side of the equation--just doesn't add up! Any > > comments, questions or suggestions are readily welcomed! > > > > Thanks for whatever help you can provide! > > > > (by the way, the Cc address above is our primary Comcast account address) > > _______________________________________________ > > Dba-office mailing list > > Dba-office at databaseadvisors.com > > http://databaseadvisors.com/mailman/listinfo/dba-office > > > > -- > Gary Kjos > garykjos at gmail.com > _______________________________________________ > Dba-office mailing list > Dba-office at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-office >