[Dba-office] Outlook 2003 images not displaying

John Bodin jbodin at sbor.com
Thu Sep 17 21:15:09 CDT 2015

Hi John, I had this with a different version of Outlook but the solution hopefully will be the same.  You need to clear or change the OutlookSecureTempFolder.  To find out what it is and either erase the files or point it to a different folder of your choice, run RegEdit and go to HKCU\Software\Microsoft\Office\11.0\Outlook\Security (I think 2003 was 11.0).  There s/b a key for OutlookSecureTempFolder so see what that path is and delete the files in there.  Or change it to C:\OLTemp or whatever.  Then try opening Outlook and see if pictures work.

Hope that is it.

John B2

-----Original Message-----
From: Dba-office [mailto:dba-office-bounces at databaseadvisors.com] On Behalf Of John R Bartow
Sent: Thursday, September 17, 2015 9:58 PM
To: DBA Office; 'Discussion of Hardware and Software issues'
Subject: [Dba-office] Outlook 2003 images not displaying
Importance: High

Hi all,

I've got a client who's Outlook 2003 images won't display in her received emails if they have a link associated with them. (Link as in the image is on the internet and has to download to display or link in the image to open a browser to a website.)


I've gone through all of the settings and checked them to allow anything, I've cleared the temporary internet files cache (which is one possible
cause) and I've sent a plain embedded image in an email to her and it displays fine. But things like facebook images will not come through at all.
Just red Xs.


Any ideas?



John B

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