[dba-Tech] Monitor Resolution Issue

Hi Tina,

I think Erwin is on the money regarding the refresh rate being the problem - 
there are some combinations of refresh rate and resolutions that each 
monitor can and cannot work with and it sounds like your user picked a bad 
combination.

Safe mode - is the way to go I think.   Here's a site that explains how to 
get into safe mode. I just googled it up, it's an Adobe KB page but it seems 
to cover it well.

http://www.adobe.com/support/techdocs/307da.htm

Good luck.

Gary Kjos
garykjos at hotmail.com





>From: "Erwin Craps - IT Helps" <Erwin.Craps at ithelps.be>
>Reply-To: Discussion of Hardware and Software 
>issues<dba-tech at databaseadvisors.com>
>To: "Discussion of Hardware and Software 
>issues"<dba-tech at databaseadvisors.com>
>Subject: RE: [dba-Tech] Monitor Resolution Issue
>Date: Thu, 4 Dec 2003 14:00:17 +0100
>
>Boot in safe mode change the resolution.
>
>Probably the refresh rate is to high or not supported for that
>resolution by the monitor.
>
>Erwin
>
>-----Oorspronkelijk bericht-----
>Van: dba-tech-bounces at databaseadvisors.com
>[mailto:dba-tech-bounces at databaseadvisors.com] Namens Tina Norris Fields
>Verzonden: donderdag 4 december 2003 13:52
>Aan: DatabaseAdvisors-Tech
>Onderwerp: [dba-Tech] Monitor Resolution Issue
>
>
>Hi All,
>
>Situation:  user of WIN98 box, attempts to set monitor screen resolution
>
>to 800 x 600.  For some reason, this monitor looks squiggly when that
>selection is made, even though the monitor is SVGA and should easily
>accept it - he clicks Yes in the message box asking if he wants to keep
>the setting.  Now, the screen is fairly scrambled - vertical  rainbow
>sort of effect - I think rather like the rolling of a TV screen when the
>
>vertical and horizontal holds don't work right.  Waiting a few moments
>for Windows to decide the setting is no good didn't help.  Rebooting
>didn't help.  Is there a way one of you knows about to return the
>resolution setting to one this monitor will accept?
>
>I'm thinking about dragging a spare monitor that I know works at the 800
>
>x 600 resolution, plugging that in, resetting the resolution, and
>swapping back his old monitor.  Any other ideas?
>
>Thanks,
>Tina
>
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