[dba-Tech] Re: [] technical question

This seems more of a Tech question so I'm cross posting to that list...

First question, what OS are these computers? if it's just Windows 9x (through ME) yes you can just hit cancel and delete all the profile information... however if they are windows 2000 or XP and they don't have a userid password (ie administrator account) well tsk tsk... let them reload it from scratch or at the very lease re-ghost the original image back to the hdd.  That should be common practice anyways for a rented computer, how do you know it has not been hacked or otherwise compromized?? :|

-- 
-Francisco




Susan Harkins wrote:

>If you have a computer that asks for a username and password to sign in and
>you don't know that password, can you use a recovery disk to wipe out the
>password? Will the recovery disk reset everything to the default -- which in
>this case, would actually be a good thing.
>
>Dealing with rented computers -- they need to reset everything when they
>come back in but they don't want to reformat and have to reload
>everything -- just get rid of all the individual user files and log ins. In
>this particular case, they don't have the password, so they can't even get
>in to delete files or clean it up. I suggested a reformat and reloading the
>system software, but this is a rent-a-center with no computer techs -- they
>don't want to do all that.
>
>Susan H.
>  
>