[dba-Tech] Windows ME Malware problem

Perry,

>> With a restore CD you probably won't know if you have that option until you load the CD and see what the options are. <<

Well put. I've informed this fellow about that already. I think he'll just have to tough it out. Thanks for your input, Perry.

Regards,

Steve Erbach
Scientific Marketing
Neenah, WI
920-969-0504

"The central conservative truth is that it is culture, not politics, that determines the success of a society. The central liberal truth is that politics can change a culture and save it from itself." - Patrick Moynihan


> ------------Original Message------------
> From: Perry Harold <pharold at proftesting.com>
> To: "'Discussion of Hardware and Software issues'" <dba-tech at databaseadvisors.com>
> Date: Tue, Jul-27-2004 11:40 AM
> Subject: RE: [dba-Tech] Windows ME Malware problem
> 
> With a full install CD you get the option to just install windows 
> without
> changing any current settings.  With a restore CD you probably won't 
> know if
> you have that option until you load the CD and see what the options 
> are.  If
> it's hosed enough not allow Explorer to run, the only option may be a
> reformat and restore with everything wiped out.
> 
> Options may be:
> 1 -Reinstall Windows and keep all settings.  No reformat involved.
> Application software and data that the viruses had not infected will
> probably all be available.
> 2 -Reinstall Windows as though a new installation but without 
> reformatting.
> After the reinstall any application software can be reinstalled and if 
> no
> data sectors were overwritten or affected by the viruses all data 
> should be
> available when the data paths are restored.
> 3 -Reformat and Reinstall.  Of course all application software and data 
> is
> lost (including any that may have been preloaded by the manufacturer.)
> Essentially it's like starting with a new, out of the box machine.
> 
> The restore option(s) will likely be whatever the manufacturer decided 
> to
> allow.
> 
> Perry Harold
> 
> -----Original Message-----
> From: dba-tech-bounces at databaseadvisors.com
> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Steven W. 
> Erbach
> Sent: Tuesday, July 27, 2004 11:31 AM
> To: Discussion of Hardware and Software issues
> Subject: [dba-Tech] Windows ME Malware problem
> 
> 
> Dear Group,
> 
> I helped a fellow with a Windows ME system analyze his virus 
> difficulties.
> He has hundreds of infected files, including some essential Windows 
> files
> (e.g., Explorer.exe). Since he has a dial-up connection we didn't 
> download
> an anti-virus program since I was being paid for my time. He purchased
> McAfee and went ahead and scanned his system, finding this long list of
> problems. He told McAfee to go ahead and fix all the problems. Well, 
> now his
> PC won't start because Explorer.exe has been quarantined. At least 
> that's
> what he told me. I should have told him not to run McAfee until he had 
> me on
> the horn.
> 
> I want to try to help this guy get his PC started again. He, of course, 
> has
> no Windows ME disk, as such, but he does have a Restoration CD.
> 
> Is there a Safe Mode option in ME to allow system files to be restored
> without having to re-install Windows? Not that re-installing Windows 
> would
> be such a bad thing. But he's concerned about his programs and data.
> Re-installing Windows shouldn't hurt his existing programs, but I'd 
> like to
> be able to tell him what to do with some confidence that what I tell 
> him
> won't screw things up.
> 
> Any ideas?
> 
> Sincerely,
> 
> Steve Erbach
> Scientific Marketing
> Neenah, WI
> 920-969-0504
> 
> 
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