[dba-Tech] A DELL TECH Support Story

ROTFL.  The infamous Dell tech support.  You should send that to DELL.

John W. Colby
www.ColbyConsulting.com 

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Martin Reid
Sent: Wednesday, July 28, 2004 4:57 PM
To: Discussion of Hardware and Software issues
Subject: [dba-Tech] A DELL TECH Support Story


A dell story

Order a new DELL XPS on Friday, arrived TODAY. Wonderful says I, what
service.

XP Home installed.

Ran an upgrade to XP PRO and got a core dump.

Rang Dell tech support

You cant do that says some guy, you need to buy a proper OEM XP Pro CD from
Dell for £181 UK

Crap!

I fixed the problem myself and upgraded. No USB Support following the
upgrade.

Rang Dell tech support

You cant do that says some guy, you need to buy a proper OEM XP Pro CD from
Dell for £181 UK

Crap

Google on USB Not Working - first site up

http://www.dylangreene.com/blog.asp?blogID=292

USB fixed, XP Pro up and running, all the preinstalled Dell software
working, system flying along

Dell tech support Zero - Google 100% above web site wonderful!

Martin

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