[dba-Tech] Zonealarm v5

Fantastic, thanks Mark


Jon

-----Original Message-----
From: Mitsules, Mark S. (Newport News) [mailto:Mark.Mitsules at ngc.com]
Sent: 03 June 2004 12:07
To: 'Discussion of Hardware and Software issues'
Subject: RE: [dba-Tech] Zonealarm v5


Hope this helps everyone out...

Mark


http://www.zonelabs.com/store/content/support/zass/generalFAQs.jsp

1. I'm having trouble with version 5.0. What should I do?

A. Compatibility with McAfee Security Center 

Overview

During the recent update of ZoneAlarm 5.0 and ZoneAlarm Pro 5.0, some
customers alerted us that they were receiving an incompatibility message
that prevented installation when McAfee Antivirus was also present on the
PC. In response, we temporarily halted updates to our new 5.0 products while
we addressed this issue.

Solution

We have identified the issue as an erroneous incompatibility message
triggered by the McAfee Security Center , a standalone console that ships
with all McAfee security products to inform users of their security status.
We have created updated versions of our products to address this issue so
that users will be able to install the 5.0 products on machines where McAfee
antivirus is installed. The updated versions of ZoneAlarm and ZoneAlarm Pro
are available at the following download links. We sincerely apologize for
any inconveniences this may have caused.

ZoneAlarm 5.0: http://www.zonelabs.com/zadownload

ZoneAlarm Pro 5.0: http://www.zonelabs.com/zapdownload




-----Original Message-----
From: Jon Tydda [mailto:Jon.Tydda at alcontrol.co.uk] 
Sent: Tuesday, June 01, 2004 5:48 AM
To: Dba-Tech (E-mail)
Subject: [dba-Tech] Zonealarm v5


Zonelabs have brought out version 5 of their firewall, and having installed
it on my brothers pc when I was rebuilding it, it's great - got loads of
extra features, and is more stable than before.
 
So I tried to install it on my pc at home, and a box pops up and says
"Install cannot run because you are running McAfee Security Centre. Please
disable this before running setup again". So hang on, you want me to
uninstall my virus scanner to install a firewall? I'm not using McAfee
firewall cos it's awful... what's interfering? So I read the text on the
website - in their infinite wisdom, Zonelabds have added a virus scanner to
their firewall. Well that makes sense. Surely more people have a virus
scanner and no firewall than have a firewall and no virus scanner... are
they going to release weekly updates like Symantec and McAfee do?
 
I looked at the "help" pages... so far, their only solution is to uninstall
your virus scanner, install the firewall and disable the virus scan bit,
then install your virus scanner again. I suppose you'd have to do this every
time they released a new version of the firewall, probably 7 times a year or
so. I don't know about the other AV systems, but when you install McAfee, it
downloads every update in order from the one included on the cd, and
installs them. At the moment, this takes 45 minutes, even with a DSL
connection. That's a hassle I don't want to be doing more than once a year
at most.
 
So I'm looking at downgrading my subscription to Zonealarm, although the
other versions don't offer all the other features of the firewall - I bought
the Pro version, because it has ad blocking, and all sorts of other useful
bits, which the others don't come with. So because they decided to include
AV, all the customers get screwed over. Does downgrading mean I'll get some
money back from the licence I bought? No, I think not... Nice one lads. 
 
 
Jon


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The information in this e-mail is confidential and may also be legally
privileged. The contents are intended for recipient only and are subject
to the legal notice available on request from : webmaster at alcontrol.co.uk
ALcontrol Laboratories is a trading division of ALcontrol UK Limited.
Registered Office: Templeborough House, Mill Close, Rotherham, S60 1BZ.
Registered in England and Wales No 4057291