Mackin, Christopher
CMackin at Quiznos.com
Thu Jun 3 11:16:41 CDT 2004
The expedite thing I geuss is a nice feature, but without having any $$$ associated with it I am very curious if it has any real effect. Why would anyone not expedite their server? I wonder if that's a feature that is used primarily to give customers a warm fuzzy feeling that they are getting special treatment. -Chris -----Original Message----- From: John Bartow [mailto:john at winhaven.net] Sent: Thursday, June 03, 2004 10:04 AM To: Discussion of Hardware and Software issues Subject: RE: [dba-Tech] Dell Server Rush Hi Chris, I did the "expedite it" thing last server I ordered and it did show up a bit sooner than promised. Not sure how reliable it is but its worth a try. John B. -----Original Message----- From: dba-tech-bounces at databaseadvisors.com [mailto:dba-tech-bounces at databaseadvisors.com]On Behalf Of Mackin, Christopher Sent: Thursday, June 03, 2004 9:25 AM To: 'Discussion of Hardware and Software issues' Subject: [dba-Tech] Dell Server Rush Hi, I have a client who ordered a server from Dell last Friday and they need to have it on sire in about a week. The Dell rep is telling them that the delivery date is 6/21, or at least a week later than they need it. When they asked about expediting the process and paying a premium they were told that and expedite would be placed on the order but they got the feeling that it carried no weight. They are willing to be flexible on the specs and willing to pay a premium to get it rushed but have been told that modifying the specs will only delay the process further and there's no way to pay extra to get it rushed. They've asked me to see what I can do to get the server out here next week, does anyone have any good ideas on ways to get Dell to rush an order? Thanks, Chris Mackin _______________________________________________ dba-Tech mailing list dba-Tech at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-tech Website: http://www.databaseadvisors.com _______________________________________________ dba-Tech mailing list dba-Tech at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-tech Website: http://www.databaseadvisors.com