[dba-Tech] Dell Server Rush

Mackin, Christopher CMackin at Quiznos.com
Thu Jun 3 11:16:41 CDT 2004


The expedite thing I geuss is a nice feature, but without having any $$$
associated with it I am very curious if it has any real effect.  Why would
anyone not expedite their server?  I wonder if that's a feature that is used
primarily to give customers a warm fuzzy feeling that they are getting
special treatment.

-Chris

-----Original Message-----
From: John Bartow [mailto:john at winhaven.net]
Sent: Thursday, June 03, 2004 10:04 AM
To: Discussion of Hardware and Software issues
Subject: RE: [dba-Tech] Dell Server Rush


Hi Chris,
I did the "expedite it" thing last server I ordered and it did show up a bit
sooner than promised. Not sure how reliable it is but its worth a try.

John B.

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com]On Behalf Of Mackin,
Christopher
Sent: Thursday, June 03, 2004 9:25 AM
To: 'Discussion of Hardware and Software issues'
Subject: [dba-Tech] Dell Server Rush


Hi,

I have a client who ordered a server from Dell last Friday and they need to
have it on sire in about a week.  The Dell rep is telling them that the
delivery date is 6/21, or at least a week later than they need it.  When
they asked about expediting the process and paying a premium they were told
that and expedite would be placed on the order but they got the feeling that
it carried no weight.  They are willing to be flexible on the specs and
willing to pay a premium to get it rushed but have been told that modifying
the specs will only delay the process further and there's no way to pay
extra to get it rushed.

They've asked me to see what I can do to get the server out here next week,
does anyone have any good ideas on ways to get Dell to rush an order?

Thanks,
Chris Mackin
_______________________________________________
dba-Tech mailing list
dba-Tech at databaseadvisors.com
http://databaseadvisors.com/mailman/listinfo/dba-tech
Website: http://www.databaseadvisors.com



_______________________________________________
dba-Tech mailing list
dba-Tech at databaseadvisors.com
http://databaseadvisors.com/mailman/listinfo/dba-tech
Website: http://www.databaseadvisors.com



More information about the dba-Tech mailing list