Juan Zavala
juan at printerrepairdepot.com
Tue Mar 30 11:08:55 CST 2004
Funny story on the 5150'- they were pulled off rather quickly and they have started coming in for repair- under warranty and HP is exchanging the whole unit for a newer model at no cost, they have always sent refurbished replacements of the same printer. I do not know why they are doing the swap but it is strange. Juan Hope this helps. -----Original Message----- From: dba-tech-bounces at databaseadvisors.com [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of John Bartow Sent: Monday, March 29, 2004 7:03 PM To: Discussion of Hardware and Software issues Subject: RE: [dba-Tech] HP 3820 I've got a couple of 5150s out. It seems like HP cut the model off awful quick but I haven't had any issues yet. They have the ability to use different print cartridges for different quality jobs something the newer models also have. Can't make a recommendation one or the other at this point though. Maybe Juan could based on whether or not he has seen any come in yet. John -----Original Message----- From: dba-tech-bounces at databaseadvisors.com [mailto:dba-tech-bounces at databaseadvisors.com]On Behalf Of Rocky Smolin - Beach Access Software Sent: Monday, March 29, 2004 7:08 PM To: Discussion of Hardware and Software issues Subject: Re: [dba-Tech] HP 3820 Any opinions on the HP DJ5150? Or the HP Photosmart 7260? Rocky ----- Original Message ----- From: "Juan Zavala" <juan at printerrepairdepot.com> To: "'Discussion of Hardware and Software issues'" <dba-tech at databaseadvisors.com> Sent: Monday, March 29, 2004 2:11 PM Subject: RE: [dba-Tech] HP 3820 > GREAT STORY! > > > -----Original Message----- > From: dba-tech-bounces at databaseadvisors.com > [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of John > Bartow > Sent: Monday, March 29, 2004 2:03 PM > To: Discussion of Hardware and Software issues > Subject: RE: [dba-Tech] HP 3820 > > I sold a slew of HP 820c printers to clients. I haven't had a single issue. > They were great! I have clients with HP LaserJet IIIs, 4s and 5s and > one with a II -still humming along. > > I have one client who thinks he know what he's doing so he never > "asks" my advice on what he should get he just calls and tells what a > great piece of equipment he just got and for such a great price! > > Latest was a Brother 1850? Laser printer. Within a year he had > problems and > kept getting his white shirt full of toner. Support was awful too. He > is a good source for referrals so all I can do is keep quite. However, > every now > and then I ask him how his HP LaserJet 5 was working :o) > > John > > -----Original Message----- > From: dba-tech-bounces at databaseadvisors.com > [mailto:dba-tech-bounces at databaseadvisors.com]On Behalf Of Juan Zavala > Sent: Monday, March 29, 2004 3:39 PM > To: 'Discussion of Hardware and Software issues' > Subject: RE: [dba-Tech] HP 3820 > > > John, > > We see all types of printers so I can not give you a list of "Most Wanted" > :). The best "work horse" printers are the older ones from HP and if > you can > buy an used one it will last a long time. The ones I like are HP > LaserJet 4, > 4+, 5 or the 5P or 6P. These printers just keep going and going! > 4+Inkjets- > The best ones are the older 855, 870, 890 Series from HP and even the > 820 (Windows Only) is good. I always see printers when they are broken > so I do not have a recommendation for newer inkjets from HP. On the > newer laser printers I would recommend the 1300. I have not had a > chance to test the 1010, 1012 or 1015 Series but they are USB only (Not 1015). > > > Juan > Printer Repair Depot > > -----Original Message----- > From: dba-tech-bounces at databaseadvisors.com > [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of John > Bartow > Sent: Monday, March 29, 2004 1:25 PM > To: Discussion of Hardware and Software issues > Subject: RE: [dba-Tech] HP 3820 > > Hi Juan, > > I know there are a couple of less expensive HP models that are > problematic but any of the more expensive models (doesn't have to be > just HP) a problem > in your experience? Do you have a list of the printers you see most in > the shop? > > John > > -----Original Message----- > From: dba-tech-bounces at databaseadvisors.com > [mailto:dba-tech-bounces at databaseadvisors.com]On Behalf Of Juan Zavala > Sent: Monday, March 29, 2004 3:13 PM > To: 'Discussion of Hardware and Software issues' > Subject: RE: [dba-Tech] HP 3820 > > > Rocky > > I work on printers all day long and I have seen so many 3820s in the > shop with the same issue. The assembly where the carts go breaks, > there is a small plastic piece that breaks off and the printer is > toast! Not worth fixing. Hope this helps. > > > Juan > Printer Repair Depot > > > -----Original Message----- > From: dba-tech-bounces at databaseadvisors.com > [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Jon Tydda > Sent: Monday, March 29, 2004 12:12 AM > To: 'Discussion of Hardware and Software issues' > Subject: RE: [dba-Tech] HP 3820 > > Maybe it needs new print heads? Has it got a diagnostics page in the > tools anywhere? Have a look in there, it should tell you. > > > Jon > > -----Original Message----- > From: Rocky Smolin - Beach Access Software [mailto:bchacc at san.rr.com] > Sent: 29 March 2004 06:12 > To: dba-tech > Subject: [dba-Tech] HP 3820 > > > Here's a question that's pretty far off the beaten path even for this list. > > I have two HP3820 printers. One works, one doesn't. The one that > doesn't has a blinking light which indicates that a new ink cartridge is required. > So I took the cartridges out of the one that works and put them into > the one > that doesn't, but the light still blinks. I believe that it is not 'seeing' > one (or more) of the cartridges. > > The printer is too cheap to repair. But I hate to just toss it. It > IS an elegant piece of hardware. (The rant against our disposable > society I will > withhold, here.) Maybe someone knows (or can speculate) on which component > might be at fault. Maybe some ink got on a sensor? Who knows? > (That's why > I'm writing, of course. To find out who knows.) > > Best to all, > > Rocky Smolin > Beach Access Software > http://www.e-z-mrp.com > > > > > _______________________________________________ > dba-Tech mailing list > dba-Tech at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-tech > Website: http://www.databaseadvisors.com > > > The information in this e-mail is confidential and may also be legally > privileged. 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