John Bartow
john at winhaven.net
Wed Oct 20 15:13:53 CDT 2004
OK fair enough. Personal experience. I have never personally had a bad experience with support staff of any hardware company. Dell support couldn't seem to help me much with my server's shared modem back in 1999 but I really didn't push them. I gave up on them and figured it out myself. I have had plenty of bad experience with software support and with service company support such as tel/com companies (these are the worse!). I know of a few second hand instances where support from name brand companies has been poor. Probably the worst was Dell with a Home Office problem but that is second hand and could have been the person's lack of technical skills. (Although I always thought that is why a non-techy running a SOHO business should buy their extended in home support - which he did.) All-in-all I see the top dogs as fairly comparable. But then I'm not much of a "brand name" person. -----Original Message----- From: dba-tech-bounces at databaseadvisors.com [mailto:dba-tech-bounces at databaseadvisors.com]On Behalf Of Francisco Tapia Sent: Wednesday, October 20, 2004 11:44 AM To: Discussion of Hardware and Software issues Subject: Re: [dba-Tech] Desktop recommendation sorry gustav, but you lost credibility w/ me when you mentioned HP :D. IBM is a great company, and reliable as hell when you mention servers, but I'm very biased against HP quality and support On Wed, 20 Oct 2004 09:47:26 +0200, Gustav Brock <gustav at cactus.dk> wrote: > There is a reason that most clients choose brand names like HP and IBM. -- -Francisco <a href="http://pcthis.blogspot.com">Pc This! pc news with out the jargon</a> _______________________________________________ dba-Tech mailing list dba-Tech at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-tech Website: http://www.databaseadvisors.com