John Bartow
john at winhaven.net
Wed May 25 09:58:22 CDT 2005
Many installation problems. After that however, avoidance is difficult at best. He problems just pop up for no apparent reason, although I think it must have to do with system conflicts and auto updates. The problem is that once you get a Norton malfunction it is difficult to fix. You can spend an hour trying to correct it and to be quite frank you generally have to go to the last step in Norton's "troubleshooting techniques" which is uninstall ALL Norton products and reinstall in a specific order! I did this once on my own PC and that took about 3 hours. The second time I tossed NIS. (I still use System Works and Partition Manager). Its one thing to put up with crap on my own PC but when my customers have to pay for this more than once they get a bit irritated. Thankfully I didn't recommend 2005 to anyone, for the most part they all fell into the upgrade trap. So I can just advise them to dump it and replace it with something else. Many ISP are not offering free downloads of security products. Roadrunner offers something but I forget what (I only have one customer with RR and their on NIS 2004). SBC offers CA's line which is the best thing about SBC support by far! Charter offers Charter Security Suite (which uses F-secure's AV/firewall - it has issues too though and is slow). I avoided one issue by turning off auto updates for a certain piece of Norton Internet Security 2005, IIRC it was the firewall - which of course is hardly an acceptable practice. I turned it off because after the update installed it would not allow network access. I used System Restore (which doesn't always work with Norton products - and sometimes screws it up) and it removed the patch. I turned it off and will try to update it next time I'm on site there. John B. -----Original Message----- From: dba-tech-bounces at databaseadvisors.com [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Rocky Smolin - Beach Access Software Sent: Wednesday, May 25, 2005 9:14 AM To: Discussion of Hardware and Software issues Subject: Re: [dba-Tech] Antivirus Software - Who do we like,who do we not like? John: What specific problems did you have with NAV. I'm using it and would like to avoid them if I can. Rocky ----- Original Message ----- From: "John Bartow" <john at winhaven.net> To: "'Discussion of Hardware and Software issues'" <dba-tech at databaseadvisors.com> Sent: Wednesday, May 25, 2005 6:54 AM Subject: RE: [dba-Tech] Antivirus Software - Who do we like, who do we not like? > Gary, > Don't do it! My Sister in-law just went through a Norton 2005 issue > (because she's too proud to ask). Screwed up the entire PC. Just the > last in a long list of Norton problems I've had to hear about. If > you're one of those REALLY lucky people then you stand a chance, > otherwise the chances are that you will eventually regret it. > > I was a Norton supporter until the 2005 version was released. I can > fully recommend any Norton product up to 2004 (which you can still get > for a > steal) but I ABSOLUTELY do not recommend Norton 2005. It is quickly > rising on my list of most problematic products. I have now removed > Norton 2005 from almost as many PCs as McAfee products (which I don't > recommend either - yes Jon I know you like McAfee, but like NAV, I > used it many years before it started causing more problems than it was > worth, we'll just have to agree to disagree :o) > > If you want to go with something else I recommend CA's security products. > Their home products are EZ-AV (uses the same engine as their corporate > eTrust AV), EZ firewall (which is apparently re-GUI-ed ZoneLabs) and > Pest Patrol are top notch products. Also Trend Micro products are very good. > Trends online scan is tops and their downloadable emergency AV "SysClean" > is > the best (kicks McAfee's Stinger all over the place). Counterspy from > Sunbelt Software (which is based on the same engine as Giant AS, > MS-AS) but is has more advanced functionality is probably the very > best anti-spy. > Sunbelt had contracted with Giant to write this for them before MS > bought out Giant. The signature updates actually come from MS now! > > If you want to go the free route Grisoft AV is free for personal use > and very good, Sygate Personal Firewall is free for personal use and > is very good, and of course MS anti-spy is very good and free. All > highly recommended! > > > John B. > > > -----Original Message----- > From: dba-tech-bounces at databaseadvisors.com > [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Gary Kjos > Sent: Wednesday, May 25, 2005 8:07 AM > To: Discussion of Hardware and Software issues > Subject: [dba-Tech] Antivirus Software - Who do we like, who do we not > like? > > Hi all, I'm looking for opinions here. > > Got a message from my Norton Antivirus 2000 this morning that my > subscription for updates was about to expire and I needed to renew. > OK, no big deal, let's to it right now..... so I click the Renew Now > button thing and it comes up and tells me that NAV 2000 has been > DISCONTINUED and I have to upgrade to 2005 version. I recall hearing > people indicate that they had issues with NAV 2005 so I backed out and > did not continue - plus they want $39.95 to upgrade. I know I have > seen it in stores for less than that. > > I've been a faithfull NAV user for many years. I have Norton Internet > Securiity 2004 on another machine which includes the NAV 2004 - and > while I have come to HATE the Norton Firewall, the 2004 Antivirus > hasn't caused me any grief. I don't use that machind for E-Mail > though. The machine that is expiring is my main e-mail machine and so > I do need as good of protection as I can get. > > The most recent machine I bought - a Notebook from Dell - uses McAfee. > That's just what it came with. So maybe Dell has changed over from > Norton to McAffee on their new machines? > > So, please post your stories of horror or success with NAV 2005 - or > other versions or even other companies software because I will need to > be making a purchase soon and I'm not sure what direction to go. > > -- > Gary Kjos > garykjos at gmail.com > _______________________________________________ > dba-Tech mailing list > dba-Tech at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-tech > Website: http://www.databaseadvisors.com > > _______________________________________________ > dba-Tech mailing list > dba-Tech at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-tech > Website: http://www.databaseadvisors.com > _______________________________________________ dba-Tech mailing list dba-Tech at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-tech Website: http://www.databaseadvisors.com