[dba-Tech] Sloooow pc

Martin Reid mwp.reid at qub.ac.uk
Tue Nov 8 07:03:18 CST 2005


Jon

I also installed a new HP printer driver before this all started

Martin


----- Original Message ----- 
From: "Jon Tydda" <Jon.Tydda at alcontrol.co.uk>
To: "'Discussion of Hardware and Software issues'" 
<dba-tech at databaseadvisors.com>
Sent: Tuesday, November 08, 2005 12:58 PM
Subject: Re: [dba-Tech] Sloooow pc


> There's nothing hogging resources in task manager. Well, no more than 
> usual
> anyway.
>
> Having checked the system log, there's no red flags, but there are 
> hundreds
> of yellow warnings all saying this:
>
> "Printer Driver HP LaserJet 2420 PCL 6 for Windows NT x86 Version-3 was
> added or updated. Files:- UNIDRV.DLL, UNIDRVUI.DLL, hpc24206.GPD,
> UNIDRV.HLP, HPC24X06.GPD, HPZSC042.DTD, HPC24106.GPD, HPC24106.XML,
> HPC2410C.INI, HPLJ24X0.CFG, HPC24206.XML, HPC2420C.INI, HPC24306.XML,
> HPC24306.GPD, HPC2430C.INI, HPZUI042.DLL, HPZ6R042.DLL, HPZ6M042.GPD,
> HPZSM042.GPD, HPZST042.DLL, HPZEV042.DLL, HPZLS042.DLL, HPZSS042.DLL,
> HPNRA.EXE, HPBNRAC2.DLL, HPBMINI.DLL, HPCEAC05.HPI, HPBOID.EXE, 
> HPBPRO.EXE,
> HPBOIDPS.DLL, HPBPROPS.DLL, HPBMIAPI.DLL, HPPAPTS0.DLL, HPPASNM0.DLL,
> HPPAPML0.DLL, HPZIPM12.EXE, HPZIPT12.DLL, HPZINW12.EXE, HPZIPR12.DLL,
> HPZISN12.DLL, HPJCMN2U.DLL, HPJIPX1U.DLL, PCLXL.DLL, PJL.GPD, P6DISP.GPD,
> PCLXL.GPD, HPCDMC32.DLL, HPBCFGRE.DLL, HPBMMON.DLL, HPDOMON.DLL,
> HPBHEALR.DLL, hpzar042.hlp, hpzhc042.hlp, hpzht042.hlp, hpzcs042.hlp,
> hpzda042.hlp, hpzen042.hlp, hpzfi042.hlp, hpzfr042.hlp, hpzde042.hlp,
> hpzel042.hlp, hpzhe042.hlp, hpzhu042.hlp, hpzit042.hlp, hpzja042.hlp,
> hpzko042.hlp, hpzno042.hlp, hpzpl042.hlp, hpzpt042.hlp, hpzru042.hlp,
> hpzes042.hlp, hpzsv042.hlp, hpzsk042.hlp, hpzth042.hlp, hpztr042.hlp,
> UNIRES.DLL, STDNAMES.GPD."
>
> I installed a new printer on the pc last week, but it shouldn't keep doing
> this... It's using the latest set of drivers from HP, which I guess I 
> could
> reinstall.
>
> I can rule MSN messenger out, as it's blocked by the firewall, and I've 
> set
> the group policy on all the PCs to not let it run.
>
> I'm officially not allowed to use ad-aware as it interferes with a databse
> program we use, where spybot and the microsoft one don't.
>
> I'll try reinstalling the printer, see if that cures anything.
>
>
> Jon
>
> -----Original Message-----
> From: Erwin Craps - IT Helps [mailto:Erwin.Craps at ithelps.be]
> Sent: 08 November 2005 12:49
> To: Discussion of Hardware and Software issues
> Subject: Re: [dba-Tech] Sloooow pc
>
>
> Adding memory will not solve this issue.
>
> Did you check the CPU usage in the task manager?
> If its running at 100% what process is generating that usage?
>
> Did you check the event viewer if a lot of red flags are logged
> (application and system log)?
>
> I recently had a simular problem with same result as you.
> I download ad-aware from lavasoft and scanned the computer and he did
> found a hijakker software where the MS anty spyware (that was already
> long installed and updated) did not recognized it.
> After removing this spyware with ad-aware the slowness stopped...
>
> A previous version of MSN messenger was also buggy, it hung when logging
> in and caused my CPU usage to be at 100%. Terminating the process
> helped.
>
>
> There can be lots of other stuff that can cause this slowness like the
> graphic card driver that is corrupt or has problems.
>
>
>
>
> Erwin
>
>
>
>
>
> -----Original Message-----
> From: dba-tech-bounces at databaseadvisors.com
> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Jon Tydda
> Sent: Tuesday, November 08, 2005 1:38 PM
> To: Dba-Tech (E-mail)
> Subject: [dba-Tech] Sloooow pc
>
> Hi all
>
> I've got a user here who's always complaining about her pc being slow. I
> usually tell her to run disk cleanup and defrag, then restart the pc and
> it'll be ok, and usually it is. Yesterday however, I ran them, and it
> was still just as slow afterwards, so I threw her off it and hit it with
> literally everything - deleted all the temp files that disk cleanup
> doesn't remove, ran spybot and microsoft anti-spyware, ran a virus scan,
> emptied all the cookies and internet objects out of internet explorer,
> updated as much software as I could (windows update is blocked by the
> company firewall, yet office update isn't...), rebooted it, ran disk
> cleanup again, then defragged it three times.
>
> It's still running very slowly. When you change sheets in excel it stops
> and thinks about it for 10-20 seconds, and browsing on the network is
> horrible.
> I'm out of ideas... I've looked at the server, there's nothing untoward
> going on there that I can see, and that was only restarted itself on
> Friday.
> I don't think it's a network issue because everyone would be
> complaining, wouldn't they? I've certainly not noticed anything slow on
> the network unless you're in a folder with 1000+ files.
>
> The pc in question is a P4 1.7 with 512mb RAM. She's asked for more
> memory, but I don't think it's going to help, as the tasks she's asking
> it to do are hardly memory intensive.
>
> Does anyone have any thoughts on what it could be, or what I've missed
> in terms of scanning?
>
>
> Jon
>
>
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