[dba-Tech] .exe always runs Acrobat

DJK(John) Robinson djkr at msn.com
Thu Aug 24 14:34:16 CDT 2006


I should have said - there's no exe entry there.

Thanks anyway, Bill.

John


-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Bill Patten
Sent: 24 August 2006 20:19
To: Discussion of Hardware and Software issues
Subject: Re: [dba-Tech] .exe always runs Acrobat


John,

You might try opening windows explorer, going to tools, folder options then 
file types then scroll down and see if acrobat is assigned to exe ( there 
should be no exe in there by the way.) then delete or edit to correct 
depending on the skill set of your client.

HTH

Bill
----- Original Message ----- 
From: "DJK(John) Robinson" <djkr at msn.com>
To: "'Discussion of Hardware and Software issues'" 
<dba-tech at databaseadvisors.com>
Sent: Thursday, August 24, 2006 11:55 AM
Subject: [dba-Tech] .exe always runs Acrobat


Got a phone call from a (database) client in a pickle.

He's running Win XP, and has done *something* that has resulted in Adobe
Acrobat trying to run whenever he tries to run ANY .exe program: Word,
regedit, ..., as if Explorer had somehow got a file type association of exe
with Acrobat - which doesn't make sense.

Double-clicking on a .doc file opens up Word ok, for instance, but trying to
run Word directly brings up Acrobat.

The last thing he recalls doing was something like pinning a new program
onto the upper pane in the Start menu, and then changing its ?name,
?properties.  Sorry, it gets a bit confused here.

I've got him to run System Restore from command prompt in Safe Mode, to get
back to a previous checkpoint, but this failed at a late stage on starting
up Windows when it was apparently trying to run its own restore utility
program - yes, an exe, which tried to run Acrobat ...!!&$%"@%!

This is outside my experience, and it's a difficult thing to try to look up
in the KB.

Any bright ideas I can pass on to him when he gets back to work in about 12
hours?

John

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