Bryan Carbonnell
carbonnb at gmail.com
Tue Sep 26 11:18:58 CDT 2006
On 9/26/06, Beach Access Software <bchacc at san.rr.com> wrote: > Dear List: > Does anyone know why this guy's email to me is getting rejected/know what > this means: <snip> > Reason: Rejection greeting returned by server. > Diagnostic code: smtp;550-clmboh-mx-04.mgw.rr.com E Rocky, This last line is the most important line for figuring it out. It looks like a 550 error. It's a permanent failure, so it's not going through, obviously. The first 5 (5xx) indicates it's a permanent failure. The second 5 (x5x) indicates its a Mail Delivery Protocol error. There is a problem between the 2 servers talking. So it looks like there is a problem with the servers talking. Because the sender is in Italy, I would suspect that it's a problem on his end not talking to your mail servers. He should contact his ISP and ask them to look into it from their end. Although looking at it again, the Reason given is "Rejection greeting returned by server." which is from your ISP. It may indicate that they are using some sort of RBL spam filtering and his e-mails are being caught in it. Something to check from your end as well. Bottom line is the servers aren't talking properly. -- Bryan Carbonnell - carbonnb at gmail.com Life's journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting "What a great ride!"