[dba-Tech] Laptop and Norton

John,

» Good luck on that, and I hope to see you again on our forums before you die.
;-) «

Arf! Arf!  I have this picture in my mind now of a Gahan Wilson-like
cartoon of my crumbling, cobweb covered skeleton poised over this
laptop with a hundred "Not Responding" messages strewn all over the
screen...

Thanks for the encouragement.  I've rid our own PCs here at home of
all Norton stuff, but this friend's laptop is going to be ugly.

Steve Erbach
Neenah, WI


On 7/6/07, jwcolby <jwcolby at colbyconsulting.com> wrote:
> LOL, I HATE Norton, for exactly this kind of crap.  I can tell you that in
> order to uninstall I had to actually call their tech support (which was a
> SEVERAL HOUR runaround with the least knowledgeable bunch of yahoos you can
> imagine), INSISTING that I be bumped up the food chain until I finally found
> the one person in their entire organization who actually knew anything at
> all.
>
> And of course I no longer use Norton, and I actively recommend that others
> avoid it like the plague, which in fact it has become.
>
> As for your particular problem... I think you are in for a long and tedious
> "search the web for answers".  See if you can find any Norton related
> services started, and shut them down.  Find EVERYTHING that you can on the
> disk Norton related and try to delete those directories.  Boot into safe
> mode (so the Norton stuff does not load) and delete the actual directories.
> I use Registry Mechanic to then clean up registry pointers to non-existing
> directories etc.
>
> Good luck on that, and I hope to see you again on our forums before you die.
> ;-)
>
> John W. Colby
> Colby Consulting
> www.ColbyConsulting.com