[dba-Tech] Laptop and Norton

Perry,

Interesting.  That's definitely the behavior I saw...and NAVW32.EXE
was running as a "sub-task" (I don't know how else to refer to it) in
Process Explorer under WINWORD.EXE. I had been trying simply to
disable the Norton services using the Windows Computer Management tool
and to disable the Startup Norton programs using WinPatrol.  That was
enough to get Word to hang as you described, it appears.  I guess I
got lucky going into Windows Safe Mode and doing the slash-and-burn on
anything Norton.

Steve Erbach

On 7/6/07, Perry L Harold <pharold at proftesting.com> wrote:
> Norton had(s) an add-in for Word that if it wasn't removed before Norton
> was un-installed would cause Word to hang and not run. It wouldn't
> uninstall on it's own.  I remember fixing it but it took several tries
> and a couple days.  I think I had to reinstall NAV and then remove the
> add-in then uninstall Norton and it cleared.
>
>
> Perry Harold
> Professional Testing Inc
>