[dba-Tech] Vonage and other VOIP (Was routers)

I did like Vonage... until I needed tech support and then there was none.
When you NEED your phone and you NEED a reliable VPN and you couldn't have
both, well the phone had to go.  Vonage is one of those companies that
provide a basic service and if it works then you are happy.  If it doesn't
work then there is a mountain in your way and they are not going to be of
any help getting past it.

I used various VOIP services and they all had issues, mostly call quality.
I now use Comcast phone over cable.  So far I haven't had any issues but
Comcast does not have a stellar rep for tech support.  8-(

John W. Colby
Colby Consulting
www.ColbyConsulting.com 
-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Tina Norris
Fields
Sent: Wednesday, September 26, 2007 4:25 PM
To: Discussion of Hardware and Software issues
Subject: [dba-Tech] Vonage and other VOIP (Was routers)

Hi John,

You wrote:
> ==================
> And I still would NEVER recommend Vonage to anyone!
> ==================
>   
. . . which reminded me that I have been meaning to ask you about your
experience with VOIP phones.  At first you seemed to really like Vonage.

What was your experience?  I'm considering getting some VOIP phone and don't
want to do all the discovery for myself - I'd rather learn from other
people's experience.

Thanks,
Tina
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