[dba-Tech] Computer issues...

Helmut Kotsch hkotsch at arcor.de
Wed Mar 19 15:11:47 CDT 2008


Hi Jim:
Did you run the memory test? If not, get Memtest86 at www.memtest86.com/
build a floppy and let that run for a few hours.
It is my experience that if you have a memory problem you can get all kinds
of error messages that lead you in the wrong direction and waste your time.

Helmut

-----Ursprungliche Nachricht-----
Von: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com]Im Auftrag von Jim
Lawrence
Gesendet: Mittwoch, 19. Marz 2008 21:01
An: 'Discussion of Hardware and Software issues'
Betreff: Re: [dba-Tech] Computer issues...


Hi Jon:

That is an ugly error; very difficult to resolve. I took a quick scan of
various help sites where this issue is discussed.

There are a couple of tools suggested like: "WMI Diagnosis Utility"
(http://www.microsoft.com/downloads/details.aspx?familyid=d7ba3cd6-18d1-4d05
-b11e-4c64192ae97d&displaylang=en)and the "Process Monitor" at
http://technet.microsoft.com/en-us/sysinternals/86a95979-23f8-45f5-9480-f4ed
9dab3aab.aspx?wt.svl=leftnav
Which will not solve a problem by will point you to the point/file/registry
that failed. The failed file could either be corrupt or most likely have
some permissions issues.

HTH
Jim


-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Jon Tydda
Sent: Wednesday, March 19, 2008 12:16 PM
To: 'Discussion of Hardware and Software issues'
Subject: Re: [dba-Tech] Computer issues...

I'm getting lots of these in the Event Log. Googling the DCOM server tells
me that it's WMI that's the problem. However, I've now run chkdsk on all my
drives, as well as run a system restore to a point before the problems
started, and I still can't log in.

Event Type:	Error
Event Source:	DCOM
Event Category:	None
Event ID:	10000
Date:		19/03/2008
Time:		18:04:18
User:		NT AUTHORITY\NETWORK SERVICE
Computer:	JT2B
Description:
Unable to start a DCOM Server: {73E709EA-5D93-4B2E-BBB0-99B7938DA9E4}. The
error:
"%%0"
Happened while starting this command:
%1

I found a page that told me to look at Component Services in Control
Panels/Administrative Tools, but it fails to open for me. Think it's time to
dig out the install CD...


Jon

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Jim Lawrence
Sent: 19 March 2008 16:27
To: 'Discussion of Hardware and Software issues'
Subject: Re: [dba-Tech] Computer issues...

Hi Jon:

Have you checked the fans? If the fans are not working on the mother board
or the main power supply fans is not working correctly and the heat sensor
is set in your bios; that can cause you system to stop.

But the most likely cause are Resisters... this happens all the time. To
check is the resisters on the mother board. You usually have about a dozen.
If you see ones with a bulge on the top or side you know you have a bad one.
Replacing them is about $1.50 each and if you are good with a soldering gun
you can replace then. Otherwise it will cost you about $50.00 to $100.00 to
do the set.

HTH
Jim

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Jon Tydda
Sent: Wednesday, March 19, 2008 6:31 AM
To: 'Discussion of Hardware and Software issues'
Subject: [dba-Tech] Computer issues...

Morning all, I'm having "issues" with my computer and wondered if anyone
could come up with some ideas that I haven't thought of...

For the last couple of days, my pc has been randomly restarting itself while
I've been using it, which is kind of annoying. Once when it restarted it
showed me the "Windows has recovered from a serious error" message, so I
clicked on the box and it told me that I had an issue with a driver. Now the
only thing I've been using recently that would need a driver that I've not
used in a while is my webcam, so I went to the creative website, and updated
the driver (incidentally, they've got a great widget that searches your pc
for hardware, and shows you the relevant drivers and utilities for it all,
so that's my tip of the day!).

Downloaded and installed those, next day it was doing it again. I figured
that the prolem might be with MSN Messenger, so I switched back to Trillian
last night, and all was well. So I thought that seeing as how I have the day
off today, I'd try and work out what the problem is with MSN. Except today,
I turn the computer on, and I can't get into anything other than safe mode.
The welcome screen appears, I choose a username, it starts to log me in,
shows my desktop, and then logs me out. Whichever account I use, I can't do
anything. Ctrl-alt-del doesn't work fast enough to bring up a process list.

So I started in Safe Mode, ran Trojan Hunter, Counter Spy, Ad-Aware 2007, a
full AVG Virus Scan, Spybot and a Panda ActiveScan. Trojan Hunter found
something in my download folder, and removed it, all the others were clean
apart from the occasional cookie, which I removed.

Started again, still no luck. Back to safe mode, disk cleanup, CCleaner,
Defrag. Nothing. Tried getting into Windows Update too, to see if there's
anything that I'm missing, but it keeps coming up with errors. Belarc says
I'm not missing anything anyway...

So I'm stuck in safe mode - with no firewall, anti-virus or resident
anti-spyware... Any ideas? :-)

I'm running XP Pro SP2, nothing special...


Jon
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