[dba-Tech] Trend Micro Office Scan

Tydda Jon - Slough jon.tydda at lonza.com
Mon Mar 2 04:54:19 CST 2009


Hi all

Does anyone know anything about Trend Micro OfficeScan? I've got a bunch of clients that haven't updated for "a while", and I can't figure out why. Trend's online support is somewhat less than helpful, and if I see one more page with Google written on it today I'll go blind.

As far as I can tell, they're not updating because Tmlisten.exe is either not starting, or starting and then stopping. Also helpfully, these events aren't captured in the event log, and while they are logged in various other log files, it just tells me that it's not working, but not why.


Jon


Jon Tydda MCP
IT Support Analyst

Lonza Biologics PLC
228 Bath Road
Slough
Berkshire
SL1 4DX
UK

Registered Number: 2742471

Tel:  +44 (0) 1753 777077
Fax: +44 (0) 1753 777001
mailto:jon.tydda at lonza.com
http://www.lonza.com



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