[dba-Tech] Outlook PST troubles

Rusty,

That's a good idea.  I'm not sure my wife will do it, however.  She's
the de factor system administrator and she's trying to deal with
networking issues without ever having been trained or taken a course
or gotten decent help from the schucks who installed SBS for her...
She is NOT a happy camper, as they say.  I think she would like to
keep it as simple as possible, though this experience certainly
doesn't cement her affection for Outlook in any conceivable way.

Steve Erbach
Neenah, WI


On Thu, May 21, 2009 at 12:34 PM, Rusty Hammond <rustykh at yahoo.com> wrote:
> Steve,
>
> I know this doesn't solve the current pst issue, but she can use Exchange on their small business server to download e-mail from an ISP using the included POP3 Connector for Exchange.  It can be used for eveyone's ISP based mailboxes.  Then everything is on the exchange server database and can be included on the backups.  Just a thought.
>
> Rusty
>
>
>
>
> ________________________________
> From: Steve Erbach <erbachs at gmail.com>
> To: Discussion of Hardware and Software issues <dba-tech at databaseadvisors.com>
> Sent: Thursday, May 21, 2009 6:20:54 AM
> Subject: Re: [dba-Tech] Outlook PST troubles
>
> Max,
>
> This problem occured, I think, because of the reversal of their
> practice to leave copies of emails on the ISP's mail server.  There's
> only the one machine that downloads email orders -- this is a retail
> food supplement store with a big Internet presence.  For whatever
> reason, Outlook had been set to leave a copy of the email on the
> server.
>
> I talked this over with Janet last week before they turned off that
> feature, knowing that however many messages were stored on the ISP's
> mail server would come cascading down to the local PC...14,000
> messages as I said.
>
> That, I think, is the genesis of the problem.  I don't know if
> auto-archive was turned on.  Backups?  I don't think so.  Janet is the
> de facto system admin and has had her hands full trying to understand
> network administration along with her other duties.
>
> Where I used to work Outlook was the tool of choice for company email.
> Everybody had an email account and the network admin was very skilled
> and kept it humming.  This is a different setup by far.  They've got a
> true-blue Windows Small Business Server 2008 box, but Outlook isn't
> centrally managed by Exchange.  Everyone with an email account (not
> every employee) has Outlook set up as a standalone app on his own
> workstation.  No common backup.
>
> Regards,
>
> Steve Erbach