Gustav Brock
Gustav at cactus.dk
Thu May 28 11:05:36 CDT 2009
Hi Jim We use various versions of VNC too and, of course, Remote Desktop. Problem is, however, that some clients sit behind locked down firewalls where it is impossible to have "special" ports opened or install of the LogMeIn Remote client is not allowed or just not practical. LogMeIn Rescue is different but quite expensive. /gustav >>> accessd at shaw.ca 28-05-2009 17:54 >>> Hamachi with Window Remote Desktop (You have to have a XP Pro TermServer with packages with like XP home)... which of course now owned by LogMeIn and which now uses Hamachi under-the-firewall technology. I use UltraVNC with a lot of clients as it works well on both Windows and Linux (in conjunction with Putty) and it is free. On the other hand the absolute simplest remote product is LogMeIn. Many companies around here use it as their standard regardless the price. There are also bulk purchase rates for larger support companies. All Windows servers have build-in Remote Desktop (TermServer) administration support and all major Linux products have UltraVNC technology built in. Jim -----Original Message----- From: dba-tech-bounces at databaseadvisors.com [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Gustav Brock Sent: Thursday, May 28, 2009 4:59 AM To: dba-tech at databaseadvisors.com Subject: [dba-Tech] Free alternative for LogMeIn Rescue? Hi all This product for remote support (the user calls the support) is somewhat expensive for ad hoc use: https://secure.logmeinrescue.com/HelpDesk/Home.aspx?home=2&lang=en Any proven alternatives? Must be able to get through firewalls. /gustav