Rocky Smolin
rockysmolin at bchacc.com
Fri Feb 5 08:18:26 CST 2010
Mark: My wife's email address got on Cox Cable's shit list last year - none of her emails to a cox.net address went through. They are have notoriously bad customer service so it was like pulling teeth just to get them to acknowledge that the problem was on their side. Had to prove to them that the message was leaving Roadrunner (out ISP) and being blocked by them. Finally got it straightened out but it as a world class PITA. You might start on your side though and try to find out why their emails are being identified as spam. Is there any pattern to the recipient's isp? Rocky -----Original Message----- From: dba-tech-bounces at databaseadvisors.com [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Mark Breen Sent: Friday, February 05, 2010 1:24 AM To: Discussion of Hardware and Software issues Subject: [dba-Tech] Seeking your advice regarding false positives for spamlists Hello All, I have a customer with six employees. They are a government linked childcare related organisation. Their primary role in life is to dispense funds to local pre-school child care businesses here in Ireland. They have been noticing that they often get told that their emails were in the spam folder of their recipient. I did some tests yesterday sending from their email addresses to a few of my gmail accounts and all of their emails went to google's spam folder. Could they have gotton themselves onto a so called black list? Do such things really exist and is it really so easy to get on one of these lists? I have to presume that if they exist and if you get on one, there is no easy way to get off such a list? If so, what do you suggest? Register a similar domain name and cease use of the old domain name? Thanks for your suggestions and comments. Mark _______________________________________________ dba-Tech mailing list dba-Tech at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-tech Website: http://www.databaseadvisors.com