Tina Norris Fields
tinanfields at torchlake.com
Sat Apr 30 16:04:28 CDT 2011
Ran Spin-Rite at level 4. Am now reviewing user files and putting them away elsewhere. Getting ready to do the Windows reinstallation. Grateful for all the guidance. T John Bartow wrote: > Hi Tina, > At this point I think you should consider backing up any user files and > reinstalling Windows :o( > > John B. > PS: When you can download Vipre Rescue from here: > http://live.sunbeltsoftware.com/Download/ copy it to a to a USB memory stick > and run it. It does not require the windows installer. I recommend you boot > into safe mode and run it from there. However, it won't fix all the windows > problems you are having. > > -----Original Message----- > From: dba-tech-bounces at databaseadvisors.com > [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Tina Norris > Fields > Sent: Saturday, April 30, 2011 8:56 AM > To: Discussion of Hardware and Software issues > Subject: Re: [dba-Tech] Not Sure Quite What I'm Dealing With Here - Update 2 > > [Continued from Update 1] > > Having cleaned out the 54 infected items with MalwareBytes, I went back to > trying to install Vipre. Guess what! Right back to "the Windows installer > cannot be accessed." > > I gave another go to the unregistering and reregistering trick. No joy. > Tried another update - back to the houglass followed by nothing! > > Found some more information on repairing the windows update agent - > downloaded WindowsUpdateAgent30-x86.exe from support.microsot.com/KG/946929, > and following instructions, placed it in the root, then ran it with the > /wuforce switch. This did not fix the problem. Yes, I rebooted - it did > not fix the problem. > > Another bit of advice was to use the WinXP CD, and from the command line run > sfc /scannow - to verify whether all the protected Windows files are intact > and in their original versions. Reboot. Attempt to install Vipre - > "installer cannot be accessed." > > Next, I booted from the WinXP CD and ran the Repair Install. After that, I > tried again to go to Windows Update to bring this fresh installation of > WinXP SP2 up to date, especially to get SP3 installed. > Failed - hourglass, followed by nothing. I ran WindowsUpdateAgent30-x86.exe > /wuforce again - it failed with error 0x80070020. However, not I was able > to reach the update site, with error 0x8.DDD0007 message that I must restart > the computer before getting any more updates - turn off and install 5 > updates. > > Next, I did a Windows update search for ServicePack 3 - found and downloaded > the ISO image file xpsp3_5512.080413-2113_usa_x86fre_spcd.iso, with which I > created my SP3 update CD. I ran the SP3 update. It did not complete - > update.exe extended error code = 0xf200. Received instruction to run > dcomcnfg, attempting to verify DCOM security - expand Component Services > > Computers. When I attempted to expand the Computers folder, the whole > Component Services window disappeared. I repeated that effort enough times > to note that it happened consistently. I opened Admin Tools in the Control > Panel, Computer Management - there is no entry for Local Users & Groups. > > I tried the SP3 update CD again. This time it said it did the job. > > But, Windows Installer is still not accessed, so I still cannot re-install > Vipre. Clicking Windows Update link still produces an hourglass and nothing > more. > > Tried the hotfix for WindowsXP-KB942288-V3-x86.exe again, after making sure > it was unblocked. Reboot. Try to install Vipre. Installer cannot be > accessed. > Tried the hotfix for WindowsUpdateAgent30-x86.exe /wuforce, after making > sure it was unblocked. Install failed with error 0x8007041d. > > Going directly to the windows update site, rather than trying to connect > through the link, I get through the "checking your system for the latest > software" screen, to the "Express" or "Custom" install screen - where no > matter which choice I select, I get the message to reset my Internet > Security options - error 0x800A0046. I check those settings and they are > correct - they match exactly what I am instructed to set. Even if I unset > them and Apply - and reset them and Apply - with or without IE restarts - I > get the same message from Windows Update. The update window acknowledges > that the computer is set for automatic updates - yet, it will not allow me > to do any updates. > > I've decided to go back to the beginning. I'm running Spin-Rite on the > computer right now, at level 4. Once I get that finished, I'll do another > Repair Install, followed immediately by an SP3 update, and see what I have > at that point. I'll keep you advised. I'll welcome and appreciate any more > thoughts you guys have on this. > > Thanks, > T > > John Bartow wrote: > >> Ditto on that >> >> -----Original Message----- >> From: dba-tech-bounces at databaseadvisors.com >> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Stuart >> McLachlan >> Sent: Thursday, April 28, 2011 4:13 PM >> To: Discussion of Hardware and Software issues >> Subject: Re: [dba-Tech] Not Sure Quite What I'm Dealing With Here >> >> Better to grab a copy of ProcessExplorer and use that. I've seen >> systems with TaskMgr >> hijacked that I could still get into with ProcExp. >> >> It tells you al lot more about what is going on. >> >> It also lets you suspend a bunch of processes and then close then down >> one at a time. It's the only way to beat those nasties that run >> several instances under different names, all of which watch for each >> other and restart any that are shut down. >> >> -- >> Stuart >> >> >> > _______________________________________________ > dba-Tech mailing list > dba-Tech at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-tech > Website: http://www.databaseadvisors.com > > _______________________________________________ > dba-Tech mailing list > dba-Tech at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-tech > Website: http://www.databaseadvisors.com > >