Tina Norris Fields
tinanfields at torchlake.com
Sun Jan 16 13:28:09 CST 2011
Hi Guys, Maybe you can help me bring a computer back to life. It's a dual boot setup – Win 2000 Pro and Win XP Home. It began its life as a Win 2000 Pro, and was updated with the second operating system added on a couple of years later. The Win 2000 Pro was kept because of a game that wouldn't play on Win XP. This computer belongs to our kids, Cheryl Lynn and Brad, and their family. It's sitting here in my office until they finish putting together their library and study area in their house. The girls often use it to do homework and to visit online with their friends. Three days ago, I saw it had the awful blue screen of almost death – the one that says if this is the first time you've seen this screen, reboot, otherwise go get professional help or call the undertaker because your computer is dead – or something to that effect. I rebooted. It reached the point where Win XP should start and stopped. It displayed this message: "Windows could not start because the following file is missing or corrupt: system32\DRIVERS\pci.sys You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM. Select 'r' at the first screen to start repair." I thought I'd try the other operating system. When Win 2000 tried to start, it displayed this message: "Windows could not start because the following file is missing or corrupt: <Windows root>\system32\hal.dll Please re-install a copy of the above file." I had to find my way into the BIOS to switch the boot sequence – by guess and by golly to find which function key it needed (I think it ended up being F2, but I'm not sure), because it was A:, C:, D: - and I needed D: to come before C: Got that done, and put in the Setup CD-ROM and booted. Setup went through a process of loading lots of files, then came to the first screen. I selected the 'r' choice. It brought me to what looked like a DOS screen with the following message: "Microsoft Windows XP(TM) Recovery Console. The Recovery Console provides system repair and recovery functionality. Type EXIT to quit the Recovery Console and restart the computer. C:>" and a blinking cursor There were no other instructions on the screen and I am not familiar with this Recovery Console. First, I thought that perhaps some recovery and repair functions had happened in the background and it was time to EXIT. So, I typed EXIT and pressed ENTER and the machine began trying to restart – of course, I still had the CD in, so we went back around. I removed the CD and rebooted, with precisely the same results as before. I have run Spin-Rite on this computer at three different levels, 2, 4, and 5. There is a consistent uncorrectable error reported in the same section of the partition. In the technical report screen, it is at the far right of the screen, and it says "01." When the computer goes through the boot sequence, the POST sound is fine, but when the operating system selection is made, there is a sort of "squishy" sound that reminds me of the noise made by that failing hard drive I worked on last year – a sort of high-pitched little squishy peep. I think maybe the drive has a really bad spot right where some critical operating system files are. I don't know what commands to use in the Recovery Console. If I did, I would certainly give that a GO. Does anybody on this list have any good advice – in addition to getting a new hard drive, or new computer altogether? I did try to let Windows install itself, but it came back with the message that the partition was too full or sick or something and would have to be formatted before installation could proceed. And, no, my kids do not have their stuff backed up from this computer, so I did not move ahead. Thanks for any ideas, T