[dba-Tech] Avast problem

Rocky Smolin rockysmolin at bchacc.com
Tue Feb 28 10:44:56 CST 2012


Well, we had a 1.5 second power outage yesterday - one of the four rainy
days per year allowed by local ordinance.  Machine wouldn't reboot - Dell
fixed it by updating the BIOS - apparently something got hosed in there when
the power failed.
 
But I cannot get Avast (free version) restarted.  Starting the interface in
the Current Status tab it says "Unsecured" .  The FIX NOW button doesn't do
anything after a bit of cogitating. There's another message under that "The
avast! program has been stopped or is in an inconsistent state...", etc.
with a link to 'Start Program'.  Same result - bit of wheel spinning and
still not started.
 
So I figure I'll just uninstall it, download the latest release, and
reinstall.  But no soap.  Can't uninstall. I get an avast! Setup Fatal Error
"Error reading product data from "C:\Program Files\AVAST
Software\AVAST\setup". Setup cannot continue."
 
I tried their aswclear.exe program but no soap there.
 
So now I'm stumped.  Any ideas short of deleting the folder and combing
through the registry for avast entries and keeping fingers crossed?
 
MTIA
Rocky Smolin
Beach Access Software
858-259-4334
www.bchacc.com <http://www.bchacc.com/> 
www.e-z-mrp.com <http://www.e-z-mrp.com/> 
Skype: rocky.smolin
 
 
 


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