[dba-Tech] Printer virus

Hi Gustav,
Agreed! I rarely have to clean regular client machines which have proper
protection and user instructions.

But new, or short term, client's machines that are infected are generally
quite a mess these days. The users either don't have protection, don't renew
their protection or have poor quality protection such McLafee. Or they
bypass the protection in order to do something the protection won't let
them.

I'm always looking for effective cleanup tools. Thanks, I will try
TrojanHunter.

-John B

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Gustav Brock
Sent: Tuesday, June 12, 2012 3:51 AM
To: dba-tech at databaseadvisors.com
Subject: Re: [dba-Tech] Printer virus

Hi Jim

TrojanHunter. This and Malwarebytes are the two who have cleaned up the mess
where normal tools gave up. We've never used it internally, only on clients'
machines, which tells that common sense can help to avoid malware nearly
100%.

In my experience, if these can't do it, reinstall is the only realistic next
step.

/gustav


>>> accessd at shaw.ca 11-06-12 20:08 >>>
Malwarebytes is also a recommendation as, mentioned before, in one
particular case, it detected a virus that not even Vipre or Essentials could
find.

The more weapons that can be deployed against an infection the better.

I would recommend keeping a self booting thumb-drive full of latest options,
as the best policy. 

A Linux self booting memory stick would have a smallest foot-print and be
far less likely to suffer infection but I haven't built one yet. ;-)
...there are a few ISOs out there with all sorts of products included and
they might be worthy of further investigation.

Anyone have any recommendation?
 
Jim

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of John Bartow
Sent: Monday, June 11, 2012 10:06 AM
To: 'Discussion of Hardware and Software issues'
Subject: Re: [dba-Tech] Printer virus

I'd recommend almost anything else instead. 

But for enterprise situations I use Vipre Business edition, for tiny
businesses (< 10) and for home offices I prefer Vipre Internet Security (now
includes an Android solution as well). It has free U.S based support. I
don't know of any Ireland based AVs. Sophos was U.K. based, so maybe that
would be a good alternative to look into. Having good, understandable
support people available is very important when things do go wrong. And
nothing out there is perfect. I've been Beta testing and using Vipre since
they wrote the program a few years ago. I liked it so much that I became an
GFI affiliate and Partner. Here's a link which includes my affiliate info:
https://shop.vipreantivirus.com/582/cookie?affiliate=15847&redirectto=http%3
a%2f%2fwww.vipreantivirus.com%2fVIPRE-Internet-Security%2f&product=65888
(It's easy to become an affiliate of almost every company but I choose not
to because I don't want to associate my name with things I wouldn't
recommend for free anyway).

For free security, I now recommend Microsoft Security Essentials and Windows
Firewall:
http://windows.microsoft.com/en-GB/windows/products/security-essentials
It runs a lot lighter than most of the free ones and has UI that people can
understand.

I also change their Routers or NICs to use "clean" DNS servers. OpenDNS has
a free service. www.opendns.org  (There are others available.)

I also install the free version of MalwareBytes (without active protection
enabled). Then if someone calls with what sounds like a fake security
program that got by Vipre's active protection, I have them scan with
MalWareBytes (which is really good at cleaning those off).

Good luck!
John B.

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Mark Breen
Sent: Monday, June 11, 2012 3:27 AM
To: Discussion of Hardware and Software issues
Subject: Re: [dba-Tech] Printer virus

Hi John,

What should we be using?  I do not pay too much attention to it, but I have
McAfee on a few sites.

thanks

Mark

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