[dba-Tech] Can a "factory restore" be undone?

Hans-Christian Andersen hans.andersen at phulse.com
Mon May 20 23:21:16 CDT 2013


I forgot to include the link: http://www.runtime.org/

- Hans


On 2013-05-20, at 8:14 PM, "John Bartow" <john at winhaven.net> wrote:

> Hi All,
> I had a young mother call me in desperation (because she didn't call me in
> the first place ;-) 
> 
> Had an infected Compaq Windows Vista PC and boyfriend took care of the
> problem for her by restoring it to "factory condition". She's freaked out
> because she had 5 years of pictures of her kids on it that are gone now.
> (da)
> 
> My first hope was that he just reinstalled Windows and the user profiles
> would be orphaned but alas, not true. Looks like a clean image has been
> written to the partition - I'm assuming that like most consumer PCs, the
> factory reset reimaged the hard drive's OS partition from the protected
> partition. It does have a protected "recovery" partition.
> 
> Any suggestions on trying to recover her photos?
> 
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