Tina Norris Fields
tinanfields at torchlake.com
Tue Dec 9 15:40:05 CST 2014
Hi, My sister just purchased a new Dell Latitude, with Win 8.1. Suddenly, pop-ups appeared all over IE, Firefox seemed to disappear and become Speed Browser, a bunch of icons appeared on her desktop that were unwelcome. I got into IE and found add-ons that were aggressive adware - at least a dozen of them - and their "disable" option was unavailable. I did finally get rid of them, but I was astonished to see them in the first place. Has anybody else had this experience with a brand new machine? She had used IE to download Firefox, and was about to download her favorite antivirus program, when pop-ups began proliferating all over the screen. Some had nice little Xs in the top right corner, that looked like commands to close, but, when she clicked the X instead of stopping, it behaved as though she had said "Yes, go ahead." This so frustrated her that she just shut down the computer. So, today, I spent several hours cleaning it up. Thanks, TNF -- Tina Norris Fields tinanfields-at-torchlake-dot-com 231-322-2787