[dba-Tech] Access shortcut problem

[Zimmer, Michael]

Thanks Lambert for the link.  I checked out the article and did find other registry keys within the .accdb folder and removed them.  I think they were added by other users attempting to troubleshoot the issue.

However, now when I double click the shortcut it opens access 1997.  This PC has access 97 & 2007 on it.

When I tell the shortcut to open with....msaccess.exe in the Office12 folder, it opens access 97 and changes all shortcut icons to 97 icons.

Something is jazzed up here!



-----Original Message-----
From: dba-Tech [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Heenan, Lambert
Sent: Wednesday, April 01, 2015 9:09 AM
To: 'Discussion of Hardware and Software issues'
Subject: Re: [dba-Tech] Access shortcut problem

Possible solution here?
http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/desktop-and-start-menu-shortcuts-return-a-lnk-not/291e76ec-f9ec-47c0-8f98-649b2519abf4

But you might also have some malware on those machines.


-----Original Message-----
From: dba-Tech [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Zimmer, Michael
Sent: Wednesday, April 01, 2015 9:39 AM
To: dba-tech at databaseadvisors.com
Subject: [dba-Tech] Access shortcut problem

Hello All,

I have a recurring issue with users and MS Access desktop shortcuts.

These computers are on a network.  The Access db they are trying to reach are stored on the network.

A desktop shortcut to an Access DB is created and worked.  Then one day, it does not.


1.        Double clicking the shortcut does nothing - no response at all.  Shortcut points to the correct target.

2.       Opening Access and attempting to select said file from "recently used files" does nothing.  No response.

3.       Navigating to the file via windows explorer and double clicking on access db will not open it.  No response.

4.       The ONLY way to open the file is to open Access and navigate through the open file menu to the db on the network and then it will open.

This problem only happens with one or two files on a couple of users computers.  I'm not able to consistently replicate the problem.
When I deleted the non-responsive shortcut and tried to create a new one I get an error message "Not a Win32 application"

I've checked file association and it is correct on the machines with the problem.

Is this some kind of error in the registry?

Thanks for any advice or help.

Mike

Michael S. Zimmer
Information Systems
Federal-Mogul Powertrain
Office: 920-684-7881 ext 2212
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