[dba-Tech] Widows 10 issues

[Tina N Fields]

Hi All,

My friend, Jeanne, has a Windows 10 laptop computer.

Suddenly, it started taking upwards of 20 minutes to boot up. Suddenly, 
it no longer recognizes her Logitech V220 cordless optical mouse. 
Suddenly, it no longer sees her external WesternDigital hard drive.

I found the solution to the slow boot - it is the fast boot feature that 
is the culprit. Disabled that feature and the foot time is back to normal.

Explored the mouse thing. In the Device Manager, the USB receiver 
entries are all marked with the warning info icon and all claim that no 
drivers have been installed for this device. I've searched for updated 
drivers for the mouse and cannot find them. Some sites claim to have the 
necessary drivers, but require  registration and payment - and I'm not 
going there. Logitech support doesn't appear to provide any drivers for 
this mouse. When I delete the entries and then insert the USB 
receiver-sender device, a pop-up tells me the device is being set up, 
but the mouse is never recognized. Does anybody have experience with 
this? It happened suddenly, as though some recent Windows update broke 
things - maybe rewrote a DLL somewhere that this mouse was relying on.

Explore the hard drive issue, so far without success. The drive is 
powered. It was recognized in the Computer drives the last time I had 
looked - a couple weeks ago, I think. It simply does not appear any 
more. I've tried plugging it into different USB ports - same result: 
nothing. I took a flash drive and tried it in all the USB ports. That 
works just fine, so I don't think it is faulty ports. I'm going to get 
another cable and see if it is possibly just a sudden cable failure.

Sorry to be so long-winded. Does anybody have a suggestion?

Thanks,
T

-- 
Tina Norris Fields
231-322-2787
tinanfields-at-torchlake-dot-com