[dba-Tech] Widows 10 issues

[Tina N Fields]

Helmut,

Thank you. No, I did not run these commands.

I do not think she has an ISO Image of the Win10 InstallDisk.

Where can I get one?

Thanks,
T

Tina Norris Fields
231-322-2787
tinanfields-at-torchlake-dot-com

On 3/4/2018 3:07 PM, Helmut Kotsch wrote:
> Did you try to run these commands from the DOS window ?
>
> 1) SFC /scannow
>
> 2) Dism /Online /Cleanup-Image /RestoreHealth
> /source:wim:D:\sources\install.wim:1 /limitaccess
>
>     D: = Mounted ISO image of the Win10 InstallDisk
>
> Helmut
> -----Ursprüngliche Nachricht-----
> Von: dba-Tech [mailto:dba-tech-bounces at databaseadvisors.com] Im Auftrag von
> Tina N Fields
> Gesendet: Sonntag, 4. März 2018 20:53
> An: dba-tech at databaseadvisors.com
> Betreff: Re: [dba-Tech] Widows 10 issues
>
> Um, yeah - that's already been tried. No usable restore points reported in
> the list that are far enough back in time. And, what's with that, anyway?
>
> Her machine shows only three restore points - two on Feb 15, and one on Mar
> 2. Nothing earlier. Problem has been around for longer than that.
>
> So, more research - when trying to get the system to recognize the drivers
> (that are, in fact, in the computer). We get this message:
>
> Windows found drivers for your device but encountered an error while
> attempting to install them.
>
> This is followed by the notation USB input device and an image of what looks
> like a chip on its side.
>
> The next line is:
>
> The system cannot find the file specified.
>
> Right now, I'm baffled.
>
> T
>
> Tina Norris Fields
> 231-322-2787
> tinanfields-at-torchlake-dot-com
>
> On 3/4/2018 2:33 PM, Susan Harkins wrote:
>> Restore. If that doesn't fix everything, then you can research and
> troubleshoot.
>> Susan H.
>>
>>
>> Hi All,
>>
>> My friend, Jeanne, has a Windows 10 laptop computer.
>>
>> Suddenly, it started taking upwards of 20 minutes to boot up. Suddenly, it
> no longer recognizes her Logitech V220 cordless optical mouse.
>> Suddenly, it no longer sees her external WesternDigital hard drive.
>>
>> I found the solution to the slow boot - it is the fast boot feature that
> is the culprit. Disabled that feature and the foot time is back to normal.
>> Explored the mouse thing. In the Device Manager, the USB receiver entries
> are all marked with the warning info icon and all claim that no drivers have
> been installed for this device. I've searched for updated drivers for the
> mouse and cannot find them. Some sites claim to have the necessary drivers,
> but require  registration and payment - and I'm not going there. Logitech
> support doesn't appear to provide any drivers for this mouse. When I delete
> the entries and then insert the USB receiver-sender device, a pop-up tells
> me the device is being set up, but the mouse is never recognized. Does
> anybody have experience with this? It happened suddenly, as though some
> recent Windows update broke things - maybe rewrote a DLL somewhere that this
> mouse was relying on.
>> Explore the hard drive issue, so far without success. The drive is
> powered. It was recognized in the Computer drives the last time I had looked
> - a couple weeks ago, I think. It simply does not appear any more. I've
> tried plugging it into different USB ports - same result:
>> nothing. I took a flash drive and tried it in all the USB ports. That
> works just fine, so I don't think it is faulty ports. I'm going to get
> another cable and see if it is possibly just a sudden cable failure.
>> Sorry to be so long-winded. Does anybody have a suggestion?
>>
>> Thanks,
>> T
>>
>> --
>> Tina Norris Fields
>> 231-322-2787
>> tinanfields-at-torchlake-dot-com
>>
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