[dba-Tech] Bitten by malware

[Jon Tydda]

Hi Arthur

I know it's a bit of a late reply, but if you start the computer in safe
mode lots of things aren't loaded, and you can sometimes completely remove
problems that way.


Jon

-----Original Message-----
From: dba-Tech <dba-tech-bounces at databaseadvisors.com> On Behalf Of Arthur
Fuller
Sent: 20 March 2018 10:45
To: Discussion of Hardware and Software issues
<dba-tech at databaseadvisors.com>
Subject: [dba-Tech] Bitten by malware

Damn! I got bitten by some malware and I've tried Malwarebytes and a few
other products, and none seems able to get rid of it. Malwarebytes is able
to block attempts to access a website, which is wonderful, but it's
apparently unable to remove the malware itself. Malwarebytes reports the
file that's trying to connect as c:Program
Files(x86)\Shapero\lobstermen.exe, but using Explorer I can't find that
directory.

This is a new machine with not much installed on it yet. My previous laptop,
a Dell Insipiron, had a startup option which would restore the system to its
original state. This machine in an HP ProBook. Does anyone know whether it
has an equivalent option? Since I have so little installed on it, I'm fully
prepared to restore the system to its original state

The product I installed that caused the grief is ImgBurn. I have used this
software before without problems, but when I downloaded it this time, it
came with a bunch of bundleware. Since I got it from MajorGeeks, I let my
guard down, and that was a big mistake.

--
Arthur
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