[AccessD] Printing in Access 2002

Liz, 
I don't have a solution but we do have similar problems.  With ours, on
some PCs Print Preview only shows the top third of the document and if
there is a chart embedded you can't see it, just white space.  Also,
when printing, again only on some PCs, it indents the document three
inches from the left cutting off text on the right.  When I tried to
duplicate these problems, my PC did everything correctly??  Our IT
people came by and said they know there is a problem with WinXP/OXP PCs
and some Hewlett Packard LaserJet printers (we have HP LaserJet 8100 N
printers).  Unfortunately, at this point in time M$ and HP are just
pointing at each other, saying it's not our problem.  About 6 months
ago, our office replaced 350 Win95, Win98, O97 PCs with WinXP/OXP and
our IT people have been going crazy ever since.  Sorry I couldn't be
more helpful.
Ed
 
 
Ed Tesiny
EdTesiny at oasas.state.ny.us

	-----Original Message-----
	From: Liz Doering [mailto:liz at symphonyinfo.com] 
	Sent: Wednesday, April 09, 2003 2:42 PM
	To: accessd at databaseadvisors.com
	Subject: [AccessD] Printing in Access 2002
	
	
	Dear List,
	 
	We have a client (Bill) who sells a little application to local
city governments and comes to us about once a year for tweaks and
upgrades.  Today he has spent the whole day at one of his cities, trying
to get his app to run on their WinXP/Office XP machines.  (This app was
originally developed in 97 and converted to 2000).  Everything is fine
except that reports do not run.  Hitting the Preview button causes
absolutely nothing to happen.  
	 
	I was thinking that this was a problem with the app, or the
conversion to Access 2002, but I don't think so now.  I had Bill create
a completely new .mdb, create one table with four fields:  ID, Name,
Address, City.  The ID field is an autonumber PK, the rest are text.
Bill used the report wizard to create one simple report from this table,
and received the message that "The wizard is unable to create your
report".  Creating a report without the wizard produced a little more
information, a complaint about a lack of default printer.  (I don't have
the exact text of the error message, and I can't get it, because Bill
has given up for the day and gone home.)
	 
	We double-checked for a default printer, which there was, but in
the hopes of changing something, we deleted all printers and
re-installed one, setting that to the default.  The printer will act
correctly as the default printer for Word, Excel, etc.  
	 
	Rebooting hasn't helped.  Nor has a re-install of Access.  
	 
	Does anybody know what is going on here?
	 
	Thanks so much,
	 
	Liz Doering 
	Symphony Information Services 
	liz at symphonyinfo.com 
	www.symphonyinfo.com 

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