[AccessD] Printing in Access 2002

Thanks, everyone for your ideas.  I've just gotten an update from Bill:

Out of desperation and fear of the client, Bill tried setting the default to
another printer--not the client's preferred one, but just any one, to see if
any other difference could be made.  And it worked!  So from what you all
have said, XP didn't like the driver for the original printer as well as it
likes the driver for this one.  Unfortunately, the client must now choose
his preferred printer each time he prints, but he appears to be OK with
that.

Liz



 -----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com]On Behalf Of William Hindman
Sent: Wednesday, April 09, 2003 2:24 PM
To: accessd at databaseadvisors.com
Subject: Re: [AccessD] Printing in Access 2002


  ...having just gone through a week long exercise with a brand new $18K
Minolta Printer/Copier at a client, I can vouchsafe that lots of XP drivers
are buggy ... had to actually install a W2K laptop and print from it to get
critical work out the door ...the only thing that I can tell you is that if
the printer driver is missing the MS Certified for Windows XP logo there is
probably a reason for it besides the cost :(((((((

  William Hindman
  "War is an ugly thing but not the ugliest of things; the decayed and
degraded state of moral and patriotic feelings which thinks that nothing is
worth war is much worse. A man who has nothing for which he is willing to
fight, nothing which is more important than his own personal safety, is a
miserable creature and has no chance of being free unless made and kept so
by the exertions of better men than himself."  John Stuart Mill

    ----- Original Message -----
    From: Jim Dettman
    To: accessd at databaseadvisors.com
    Sent: Wednesday, April 09, 2003 3:16 PM
    Subject: RE: [AccessD] Printing in Access 2002


    Try installing a very generic driver, such as a HP Laser JET III
(assuming this is a Laser) and printing the report against that.  Buggy
print drivers seem to be becoming an issue again.

    If that fixes it, then you might want to try altering some of the
original driver settings (such as spool format), or report properties (such
as Layout For Print and Fast Laser Printing).

    Jim Dettman
    President,
    Online Computer Services of WNY, Inc.
    (315) 699-3443
    jimdettman at earthlink.net

      -----Original Message-----
      From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com]On Behalf Of Liz Doering
      Sent: Wednesday, April 09, 2003 2:42 PM
      To: accessd at databaseadvisors.com
      Subject: [AccessD] Printing in Access 2002


      Dear List,

      We have a client (Bill) who sells a little application to local city
governments and comes to us about once a year for tweaks and upgrades.
Today he has spent the whole day at one of his cities, trying to get his app
to run on their WinXP/Office XP machines.  (This app was originally
developed in 97 and converted to 2000).  Everything is fine except that
reports do not run.  Hitting the Preview button causes absolutely nothing to
happen.

      I was thinking that this was a problem with the app, or the conversion
to Access 2002, but I don't think so now.  I had Bill create a completely
new .mdb, create one table with four fields:  ID, Name, Address, City.  The
ID field is an autonumber PK, the rest are text.  Bill used the report
wizard to create one simple report from this table, and received the message
that "The wizard is unable to create your report".  Creating a report
without the wizard produced a little more information, a complaint about a
lack of default printer.  (I don't have the exact text of the error message,
and I can't get it, because Bill has given up for the day and gone home.)

      We double-checked for a default printer, which there was, but in the
hopes of changing something, we deleted all printers and re-installed one,
setting that to the default.  The printer will act correctly as the default
printer for Word, Excel, etc.

      Rebooting hasn't helped.  Nor has a re-install of Access.

      Does anybody know what is going on here?

      Thanks so much,

      Liz Doering
      Symphony Information Services
      liz at symphonyinfo.com
      www.symphonyinfo.com



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