[AccessD] OT: network help

Jim Dettman jimdettman at earthlink.net
Tue Jan 28 17:20:20 CST 2003


John,

 Well now that the list is back up, here's the e-mail I sent to you that
bounced

Jim Dettman
President,
Online Computer Services of WNY, Inc.
(315) 699-3443
jimdettman at earthlink.net

Hi John,

<<The problem is that their network and mine were both using
192.168.0.xxx.  The network guy that set everything up for the client asked
me to change my system to 192.168.1.xxx which I did.  Everything came to a
crashing halt on my system, at least in terms of getting to the internet.
In fact weird things would happen like... some chat clients worked (yahoo
and aol), others didn't (msn).>>

  Yeah, that would put the breaks on everything and something you probably
didn't need to do.

<<However this now means that I have to manually configure all of my
computers
since when they obtain automatically, they end up with the default gateway
address of 192.168.0.1 which doesn't work.  This is going to cause problems
when I hook up my tivo box which I can't get at the settings to set
manually.>>

  First, I'd go back to the way everything was, as you didn't need to change
it in the first place.

<<So... the question is, where the hell is this Default Gateway setting
configured.  It seems like it should be part of the router configuration but
I simply cannot find that setting in the router's setup stuff anywhere.
>>

  There are two ways to setup a network: with a DHCP server and without.
Without one you need to manually specify the IP address, the gateway, and
the DNS servers in Windows.

  With a DHCP server, you don't do any of that manually.  The PC at startup
broadcasts a DHCP request and the DHCP server (in this case your router)
supplies all that info.  In Windows, the only thing you need to do is to set
it for "Obtain IP address automatically".

  In your router setup, the router is has two addresses that can be
assigned: the internal network and WAN port.  The WAN port IP is your
external address (used to talk to the rest of the world) and something which
your ISP either sets dynamically or is static.

  The internal address is the one you want to change and the one that is
supplied to the DHCP client as the Gateway Address. So your not looking for
"Gateway" but "internal IP address" or "Network IP".  This is a fundamental
setting for the router.  When you change it, you'll loose communication with
the router until you reboot your PC.

  As to what I mentioned earlier, you didn't need to change all this because
the address on the remote end at the client is not the one you need to be
using.  The address you gave is for private networks only and not a public
one.  Your client has a router/firewall in place and NAT (network address
translation) is being used, same as in your router.  The 192.168.0.x is a
private address and neither of you will be able to find each other on the
Internet using that address.  The addresses you need to be working with are
the WAN addresses set in your routers.  If neither of you have static
addresses with your ISP, then you'll need to get them or use a 3rd party
such as www.dyndns.org to establish communications.

  Fill me in with what your trying to do and I'll help further if I can, but
for now, set things back to the way they were.





-----Original Message-----
From: AccessD-owner at databaseadvisors.com
[mailto:AccessD-owner at databaseadvisors.com]On Behalf Of John W. Colby
Sent: Friday, January 24, 2003 11:11 AM
To: AccessD
Subject: [AccessD] OT: network help


Guys,

I am having network troubles at my home office.  Here's the situation.

I have a small network running on a dlink DL-704 router.  WWW connection
through my cable, thus a cable modem.  The router is the dhcp server.
Internal addresses were 192.168.0.x with the router being 192.168.0.1.

Understand I am not a network guy so I can spout this stuff but you should
not mistakenly conclude that I understand it.

The problems started when I tried to set up a Remote Access connection to a
client system.  I could get the virtual channel to run but couldn't get to
the "server" on that system which was set (internally to THEIR network) to
192.168.0.10.  The problem is that their network and mine were both using
192.168.0.xxx.  The network guy that set everything up for the client asked
me to change my system to 192.168.1.xxx which I did.  Everything came to a
crashing halt on my system, at least in terms of getting to the internet.
In fact weird things would happen like... some chat clients worked (yahoo
and aol), others didn't (msn).

On closer investigation it seems that the default gateway is still set to
192.168.0.1.  Since everything else is set to 192.168.1.xxx (including the
router - 192.168.1.1) it appears that this default gateway number is causing
havoc.  We could not find where this number is assigned, IOW how to change
it  (default gateway) from 192.168.0.1 to 192.168.1.1.

The "answer" was to go set the TCP/IP properties manually to "use the
following address" instead of "Obtain an IP address automatically".  Once I
go in there and set the info manually, including the "default gateway",
everything works.

However this now means that I have to manually configure all of my computers
since when they obtain automatically, they end up with the default gateway
address of 192.168.0.1 which doesn't work.  This is going to cause problems
when I hook up my tivo box which I can't get at the settings to set
manually.

So... the question is, where the hell is this Default Gateway setting
configured.  It seems like it should be part of the router configuration but
I simply cannot find that setting in the router's setup stuff anywhere.

If anyone can help me with this, it would be much appreciated.  We can email
(offline) at jcolby at colbyconsulting.com or (preferably) use chat at
jcolby at colbyconsulting.com for MSN, jcolby_c2db for yahoo, or jcolbyC2Db for
AOL.

TIA,

John W. Colby
Colby Consulting
www.ColbyConsulting.com


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