Arthur Fuller
artful at rogers.com
Sat Jul 26 05:11:11 CDT 2003
For what it's worth, the three times in the past year that I called MS for help I got genuinely helpful help, including callbacks, and eventually solved my problem. Mind you, that's the MSDN subscription help, not the end-user help. But still.... The helper had to recruit additional forces to solve my problem, did so, called me back, and eventually we solved my problems. Arthur -----Original Message----- From: accessd-bounces at databaseadvisors.com [mailto:accessd-bounces at databaseadvisors.com] On Behalf Of William Hindman Sent: July 25, 2003 6:26 PM To: Access Developers discussion and problem solving Subject: Re: [AccessD] Tooo funny Help has a sense of the ironic ...I have insider information that says the Access "Help" system was the first product of Microsoft's new software development center in India ...it resulted in so many additional calls to the Microsoft "Help" line at US$275.00 each that they have now moved it to a new, expanded "profit center" in India as well :(((( ...btw, anyone else survived the experience of talking to a Dell computer sales rep named "Steve" who is obviously talking to you from somewhere deep within the Indian sub-continent from a sales script written by a Texan who makes Bush look like a Harvard PHD in English :((((