[AccessD] Snapshot Viewer

Thank you Doug, Barbara, Charles and John.
 
It appears that the new PC's are not being supplied with the Office 97
Service packs, as soon as I installed the Service Packs all
was worked well.
 
Regards
 
Tony.

-----Original Message-----
From: Doug Murphy [mailto:doug at murphyscreativity.com]
Sent: 02 June 2003 17:19
To: accessd at databaseadvisors.com
Subject: RE: [AccessD] Snapshot Viewer



Hi Tony,

 

I ran into this problem and posted a question a couple of years ago.  The
snapshot capability was not native to Access 97 but was added to in SR2 I
believe. There is a problem with installing the service release and getting
the snapshot functionality in some configurations of Office 97 and Windows
and the patches that have been applied to them.  Apparently when the update
installer runs it looks a certain items on the computer and makes the
decision on what to update.   WindowsME was the one we were having trouble
with.  I found an acknowledgement of the problem on the MS Knowledge Base
but no solution.  Since we were distributing the app as a runtime it had to
work in all situations so I updated it to AccessXP and built the runtime
around that and now we have no problems.  

 

Doug

 

 

 

-----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com] On Behalf Of Yeatman, Tony
Sent: Monday, June 02, 2003 4:53 AM
To: 'accessd at databaseadvisors.com'
Subject: [AccessD] Snapshot Viewer

 

I have Access 97, and Access 2000 installed on the same machine, with 
Windows 2000. 

The database I have written is in 97, even though snapshot viewer 
is installed and can be viewed/used from Access 2000, it cannot be used 
from Access 97, not even manually. It is not listed as an option. 

Has anybody seen this problem ? or know of some possible solutions. 

Thank you in advance for any help you can give. 

Tony. 



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