Drew Wutka
DWUTKA at marlow.com
Wed Mar 5 09:12:00 CST 2003
Just an FYI, if you uninstall word, you are leaving a ton of registry stuff hanging around, and reinstalling it is not going to overwrite that stuff. If you are going to do a reinstall, it is better to completely uninstall office, which would include running OfficeClean to clean out everything left behind from the standard Uninstall. Reinstalling then, is like installing on a new machine. Drew -----Original Message----- From: John Clark [mailto:John.Clark at niagaracounty.com] Sent: Wednesday, March 05, 2003 7:40 AM To: accessd at databaseadvisors.com Subject: RE: Subject: Re: [AccessD] OT - Menu bar missing in MS Word I have sent the technician to this PC again today...he just left and should be there in about an hour or so...there is quite a bit of ice here today, so that'll slow him down. Anyhow, I used the "/a" parameter and Word opened fine, w/the menu bar, but we replaced the "normal.dot" and it still didn't work. We then tried the "/r" parameter, but this didn't seem to do anything either. We uninstalled Word entirely, and reinstalled to no avail. Another of our technicians, just came into my office (i.e. a desk shoved against a partition wall, outside of our server room...I don't even have room to put tape on the floor, a la Les Nesman) and said he found some info on a possible cause. He thinks there may be a corrupt registry key. He phoned the the guy going there and told him what to try. _______________________________________________ AccessD mailing list AccessD at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/accessd Website: http://www.databaseadvisors.com