Roz Clarke
roz.clarke at donnslaw.co.uk
Mon Mar 17 08:07:00 CST 2003
Hurrah! I am doing just that. The wedding is on the 29th - a week on Saturday *ulp* -----Original Message----- From: William Hindman [mailto:wdhindman at bellsouth.net] Sent: 17 March 2003 13:13 To: accessd at databaseadvisors.com Subject: Re: [AccessD] Normalisation ...if it has to be "working" by tomorrow, build it flat and focus on the user interface and data validation ...you can always normalize later if necessary ...not the way anyone likes to do these things but we all have faced similar demands at one time or another ...HTH :) ...btw, you haven't told us lately just when the wedding date is :) William Hindman "And so, my fellow Americans: ask not what your country can do for you - ask what you can do for your country. My fellow citizens of the world: ask not what America will do for you, but what together we can do for the freedom of man." John F. Kennedy, 1961 ----- Original Message ----- From: "Roz Clarke" <roz.clarke at donnslaw.co.uk> To: <accessd at databaseadvisors.com> Sent: Monday, March 17, 2003 5:36 AM Subject: RE: [AccessD] Normalisation > Martin > > Yes people can make multiple claims over time. The claim can be one of > 2 types (different policy types). Each claim is likely to have > multiple calls > but these are already logged in a generic call log database (the > databases are interconnected through the user interface). All I'm > interested in at the > moment is the info describing the claim. > > The call centre will not be taking calls directly from the client, but from > the local branch of their insurance company (we handle claims > registering for a number of different insurers). Therefore there > should only be one set > of details per accident, as any passengers claiming will be claiming against > the policyholder's insurance - and the claim will generally have > passed out > of our hands before anything like that gets processed anyway. > > Because of the way they work, if there were to be more than one claim > per accident, they'd want the accident details duplicating anyway. > > Clear as mud?! > > Roz > > PS did I mention I have to have this built by tomorrow? > > -----Original Message----- > From: Mwp.Reid at queens-belfast.ac.uk > [mailto:Mwp.Reid at queens-belfast.ac.uk] > Sent: 17 March 2003 09:59 > To: accessd at databaseadvisors.com > Subject: Re: [AccessD] Normalisation > > > Roz > > People can make mulitple claims over a period of time. The claim is > opf a specific type. Am I missing something? > > The claim then could have multiple calls etc associated with it > (Unless your > a > better insurance ocmpany than mine) > > Claims could come in from multiple parties. i.e carsh carsh and > everyone in > the 20 seater MVPV makes a claim. > > Martin > > > Quoting Roz Clarke <roz.clarke at donnslaw.co.uk>: > > > Hey all > > > > I have a bit of a funny database spec for a call centre application > > (callers ringing to register insurance claims). > > > > The details taken from the customer cover a lot of different > > entities; the caller, their insurance policy, their car, the > > accident, the third party, the third party's car, the third party's > > insurance policy etc. My instinct > > is to create a table for each distinct entity. However, they will all > > have > > 1:1 relationships as there is only one instance of each entity per > > claim > > (the caller I would hold separate as we may handle more than one claim > > for > > them). This is a fairly 'disposable' (i.e. expected to be used only in > > the > > short term and never to be expanded) app. Would it be shockingly bad > > behaviour just to stuff everything into one table?? > > > > Roz > > > _______________________________________________ > AccessD mailing list > AccessD at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/accessd > Website: http://www.databaseadvisors.com > _______________________________________________ > AccessD mailing list > AccessD at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/accessd > Website: http://www.databaseadvisors.com > _______________________________________________ AccessD mailing list AccessD at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/accessd Website: http://www.databaseadvisors.com