[AccessD] Project Official Start

> They have paid a premium so far (our largest customer to date), and I
would
> like to keep them as a client.  Then again I don't want to be royally
> screwed either :(

=========OK, then you've done business with them before and I gather this is
the first time you've had either problem -- with both the specs and the
penalty clause. Any idea what's put that bee in their bonnet?

Although I like Andy's idea -- genius. :)

Susan H.