[AccessD] ALERT: AXP-SpeedFerret-PestPatrol problem

Charlotte Foust cfoust at infostatsystems.com
Fri Jul 16 12:47:37 CDT 2004


The latest update of PestPatrol on my machine identified some files
inappropriately, including two Infragistics ocx files used by
SpeedFerret and some registry keys installed by it.  Needless to say, it
broke SpeedFerret when those files and keys were removed.  When I
reinstalled SpeedFerret, the files and keys were recreated and
PestPatrol again identified them as pests.  This time, I excluded them
figuring that would take care of the problem.  It didn't.  PestPatrol
ignores those items for now, and SpeedFerret runs but Access XP no
longer recognizes the SpeedFerret Add-in key, so there isn't any
connection and SF searches fail.  I had a long conversation about this
with support at Black Mosannon and we discovered that even uninstalling
and then reinstalling SpeedFerret didn't correct the problem.  I was
told that another customer had had a similar experience with a spyware
remover and could NOT get SpeedFerret to run properly again on that
machine, even after reinstalling Office, all the updates, etc.  I'm
bloody-minded enough to keep trying to fix it, but I'd be happy for any
help. <wheedle>



Charlotte Foust



More information about the AccessD mailing list