Bob Geldart
bgeldart at verizon.net
Mon Apr 18 15:32:10 CDT 2005
Joe, I've had Verizon DSL for over a year now and am quite satiefied with it. Also, I was impressed with their support, the 2 or 3 times I needed it. Installation package (modem, filters, CD) arrvied in 3 days from ordering, had it running inside of an hour. Called Support because I wanted not to install MSN (I use IE and Eudora). Support had me fixed in ten minutes. Another time I needed Support was when an email correspondent in New Brunswick was being blocked. That time I dealt with Online Support; assured me the problem would be fixed. Sent me an email a day later that it was fixed (it was). Then customer support follwed up with a phone callshortly after to verify that everything was working. I'm using it at home, mainly for email and the occasional downloads - I do some genealogy and use it for searching online databases, and images. Main reasons for going with Verizon DSL: 1. Availability 2. Cost - $29.95 vs ComCast $42.95 (both depending on package of other options) 3. I have ComCast cable TV now. I'm totally ticked at their pricing that I wouldn't give them another nickel if they were the only game in town. Their service stinks. There are outages and disruptions at least once a month that last sometimes a whole weekend. Support is nil. No support outside business hours; when you do get them, the stock answer is, "we have recieved no reports of problems in that area." I'd still have dialup if they were the only option. Verizon is testing cable TV via DSL in a number of areas here in eastern Mass. When they expand that, I'll drop ComCast. Thanks for asking, Bob At 4/18/2005 02:06 PM, you wrote: >I am strongly considering from EarthLink to Verizon DSL. > > Other than the getting my new e mail to the world does anyone know of any >reasons not to make the switch and save about $ 300.00 a year > >Joe Hecht > >jmhla at earthlink.net > >28g Bob Geldart BGeldart at verizon.net Maynard, MA