[AccessD] OT: Switching to Verizon DSL? X Posted

Here, here......what??  Another dissatisfied Comcast customer??  Say it
isn't so!!!??

IMSHO.....Comcast is the WORST example of customer oriented company
.....EVER!!!!  And I would lump failed communist service companies from the
old USSR, in that.  If they are worse than socialist companies....they ARE
bad!!!   :)

Keith E. Williamson
Ashland Equipment, Inc
phone # (410) 273-1856
fax #     (410) 273-1859


-----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com] On Behalf Of Bob Geldart
Sent: Monday, April 18, 2005 4:32 PM
To: Access Developers discussion and problem solving
Subject: Re: [AccessD] OT: Switching to Verizon DSL? X Posted


Joe,

I've had Verizon DSL for over a year now and am quite satiefied with it.

Also, I was impressed with their support, the 2 or 3 times I needed it. 
Installation package (modem, filters, CD) arrvied in 3 days from ordering, 
had it running inside of an hour. Called Support because I wanted not to 
install MSN (I use IE and Eudora). Support had me fixed in ten minutes.
Another time I needed Support was when an email correspondent in New 
Brunswick was being blocked. That time I dealt with Online Support; assured 
me the problem would be fixed. Sent me an email a day later that it was 
fixed (it was). Then customer support follwed up with a phone callshortly 
after to verify that everything was working.

I'm using it at home, mainly for email and the occasional downloads - I do 
some genealogy and use it for searching online databases, and images.

Main reasons for going with Verizon DSL:
1. Availability
2. Cost - $29.95 vs ComCast $42.95 (both depending on package of other
options) 3. I have ComCast cable TV now. I'm totally ticked at their pricing
that I 
wouldn't give them another nickel if they were the only game in town. Their 
service stinks. There are outages and disruptions at least once a month 
that last sometimes a whole weekend. Support is nil. No support outside 
business hours; when you do get them, the stock answer is, "we have 
recieved no reports of problems in that area." I'd still have dialup if 
they were the only option.

Verizon is testing cable TV via DSL in a number of areas here in eastern 
Mass. When they expand that, I'll drop ComCast.

Thanks for asking,
Bob


At 4/18/2005 02:06 PM, you wrote:
>I am strongly considering from EarthLink to Verizon DSL.
>
>  Other than the getting my new e mail to the world does anyone know of 
>any reasons not to make the switch and save about $ 300.00 a year
>
>Joe Hecht
>
>jmhla at earthlink.net
>
>28g





Bob Geldart             BGeldart at verizon.net
Maynard, MA
-- 
AccessD mailing list
AccessD at databaseadvisors.com
http://databaseadvisors.com/mailman/listinfo/accessd
Website: http://www.databaseadvisors.com