[AccessD] Electronic Signature

Hi Gustav,

I'm going to try the vb.net digital signatures.  We provide tech support to 
businesses who don't have an IT department as well as software development.

Have thought about going web  based for the "work tickets" when a client is 
havng trouble with a support issue, and needs us to come over to their 
business and assist them.  I know that there are plenty of those out there 
for implementation.

However, we really wanted to use our own software to tie into their system 
so that everyone has the same copy of the signed "work ticket" to match up 
to our invoicing as well as our invoicing, without the exchange of hard 
copy.

Not sure that certificates are what we want to use.   I need the "work 
ticket" signed by the person who is having the work done, to verify that my 
employees had indeed performed the work in a satisfactory manner, and also 
to veryify the date that the work started and the work was completed for 
billing purposes.  This cuts down on the questions when a client is invoiced 
for the work.

The only thing that I can think to do is to capture the work ticket that was 
e-mailed to me, put it on the pda, when the work is complete, have the 
employee and the user sign the work ticket on the pda, send an electronic 
copy to their server, and one to my server.

It still seems like a lot of paperwork.  I'm thinking about just connectiing 
to the backend database and storing the signautures there.   Will let you 
know what I come up with.

I hate paperwork!



Julie Reardon-Taylor
PRO-SOFT OF NY, INC.
44 Public Square Suite #5
Watertown, NY 13601
Phone: 315.785.0319
Fax: 315.785.0323
www.pro-soft.net
NYS IT Services Contract CMT026A
NYS Certified Woman-Owned Business