[AccessD] Odd XP machine

Francisco Tapia fhtapia at gmail.com
Wed May 17 17:40:24 CDT 2006


the "system just closes out" is defined as:

the user will be in her order entry screen either inputting a line
item, or header info, or the main status screen when the system for no
explainable reason closes and there is no error message displayed,
"OR" even logged in event log or anywhere else, its' not a BSOD, or a
GPF or an OS lockup, it's just "now you see it now you don't".

The app is an ADE format, there are no LDB files, When the app dies,
it is not on the task manager, so it's not hung up in the background
and just not redrawn.  The computer seems to run every other
applications just fine w/o fail, it's just this app, and when I run it
on her neighbor's pc who also has a windows xpsp2, it runs fine w/o
fail, they both type about the same words per minute, and fly past the
screens at about the same speed.  If I trade this user to the other
pc, the problem does not surface so it's not her work method.  About
the biggest diffrence is that the user with the problems has a newer
dell than the other user.



On 5/17/06, Stuart McLachlan <stuart at lexacorp.com.pg> wrote:
> On 17 May 2006 at 13:50, Francisco Tapia wrote:
>
> > I have an application that is used accross the company here.  It was
> > written in Access2000 as an ADP.  This app works on all windows
> > 2000/XP machines running SP4 and SP2 (respectively).  I do have a
> > newer XP machine that was just issued to a user and her system just
> > closes out for no reason after just some usage.
>
> Great technical term, very detailed description of the symptoms - just what
> we love to hear from users when trying to diagnose problems.
>
> What does "system just closes out" mean?
>
> Application closes itself?
> Application fails with an error message?
> Application disappears with no warning and without cleaning itself up?
> Application disappears but task manager shows it is still running?
> OS locks up?
> BSOD?
> Computer reboots spontaneously?
>  or something else entirely?
>
>
>
> --
> Stuart
>
>
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>


-- 
-Francisco
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